Restaurant Server

Join us at Doubletree by Hilton, where you'll be at the heart of delivering exceptional hospitality. As a Restaurant Server, you'll craft memorable dining experiences, bringing warmth and attention to every guest interaction. You'll be part of a collaborative team that values each member's contribution, fostering a supportive environment where your success is our success. We offer competitive pay, comprehensive health benefits, paid time off, and ample opportunities to grow your skills and advance your career.

Embrace the chance to connect with guests and ensure their dining experience is outstanding. Your friendly demeanor and keen attention to detail will uphold the high standards our guests expect and appreciate. We're dedicated to diversity, innovation, and maintaining a healthy work-life balance. If you're ready to join a dynamic team and drive excellence in the hospitality industry, we invite you to apply and explore the rewarding possibilities with us.

Responsibilities

• Welcome guests with a warm smile and ensure they feel valued from the moment they enter.
• Take accurate food and drink orders, providing insightful recommendations to enhance the dining experience.
• Serve meals promptly and efficiently, ensuring every dish meets our quality standards.
• Maintain a clean and organized dining area, contributing to a pleasant atmosphere for guests and team members.
• Collaborate with kitchen staff to ensure timely and accurate order delivery, fostering a seamless dining experience.
• Address guest inquiries and concerns with empathy and professionalism, turning challenges into positive experiences.
• Assist in setting up and breaking down the dining area, ensuring readiness for each service period with attention to detail and efficiency.

Qualifications

• Experience in providing exceptional customer service in a hospitality setting.
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
• Proven track record of working collaboratively within a team to achieve common goals.
• Strong communication skills to effectively interact with guests and team members.
• Ability to handle guest inquiries and resolve issues with empathy and professionalism.
• Familiarity with point-of-sale systems and order management software is a plus.
• Commitment to maintaining a clean and organized work environment for the benefit of guests and colleagues.

About the company

As one of the top hotels in the fashionable Uptown Charlotte area, the DoubleTree Charlotte City Center offers an ideal location just eight miles from Charlotte Douglas Airport (CLT). Adjacent to the Spectrum Center, the property makes it easy to catch a concert or sporting event. It also provides close proximity to Bank of America Stadium, home of the NFL Carolina Panthers, Truist Center, and the Charlotte Convention Center.

A twelve-million-dollar renovation enhances the property’s rank as one of the most sought-after hotels in the area. Guests can now look forward to fully redesigned accommodations, the sky-high Rooftop 230 event venue, and a remodeled lobby now featuring a marketplace and full-service café. Previously existing top-notch amenities include an award-winning Italian eatery, forchetta, meeting, and event spaces that can accommodate up to 450 guests, and complimentary high-speed wireless Internet access.