Restaurant Server

Grove City, Ohio, USA

Department:

Food & Beverage

Job Type:

Part Time or Full Time

ABOUT THE ROLE

We are currently seeking experienced and customer-oriented individuals to join our team as Restaurant Servers at Cimi's Bistro. As a Restaurant Server, you will play a crucial role in providing exceptional service to our customers and members in a fine dining setting. Your responsibilities will include having in-depth knowledge of all menus, staying updated on menu changes, presenting new dishes to customers, and offering wine or drink pairings with food dishes.

REQUIREMENTS:

Responsibilities:

• Provide exceptional customer service to guests and members in a fine dining restaurant setting.
• Have a comprehensive understanding of all menus, including brunch, lunch, dinner, and special menus.
• Stay updated on any menu changes and communicate them to customers effectively.
• Present new dishes on the menu to customers, highlighting their features and ingredients.
• Memorize wine and drink pairings with food dishes to offer recommendations to guests.
• Understand and stay updated on the weekly Bistro Special menus and provide detailed information to customers.
• Take accurate food and beverage orders from customers and enter them into the POS system.
• Serve food and beverages promptly and accurately.
• Address any customer inquiries, concerns, or special requests in a professional and timely manner.
• Collaborate with other restaurant staff, including kitchen and bar teams, to ensure smooth service and customer satisfaction.
• Maintain cleanliness and organization of work stations, dining areas, and service areas.
• Adhere to all food safety and sanitation regulations to maintain a clean and hygienic environment.
• Uphold a high standard of professionalism and exceptional service, meeting and exceeding customer expectations.

Requirements:

• Previous experience as a server in a fine dining restaurant is preferred.
• Extensive knowledge of menus, food ingredients, and wine or drink pairings.
• Exceptional communication and interpersonal skills.
• Ability to provide outstanding customer service in a high-end dining environment.
• Excellent memorization skills to remember menu details and customer preferences.
• Flexibility to work evenings, weekends, and holidays as per restaurant schedules.
• Ability to work well in a team and collaborate effectively with colleagues.
• Strong organizational and multitasking skills.
• Knowledge of POS systems and basic computer skills.
• Understanding and commitment to maintaining a professional and polished appearance and demeanor.

ABOUT THE COMPANY

At Pinnacle Golf Club, we are proud to offer a range of dining options that cater to both our members and the general public. Cimi’s Bistro, our signature restaurant, is open to everyone, meaning you don’t need to be a member to enjoy our exceptional cuisine. Whether you're stopping by for a casual lunch, a relaxing dinner, or a special event, Cimi's welcomes all with an inviting atmosphere and a menu designed to delight every palate.