Restaurant Server P/T

The Restaurant Server is responsible for providing friendly, efficient, and culturally respectful food and beverage service to guests in a fast-paced tribal casino environment. Servers ensure a high level of guest satisfaction by delivering prompt service, maintaining knowledge of menu offerings, and complying with all casino, tribal, and regulatory policies.

Required Qualifications

• High school diploma or equivalent preferred

• Previous restaurant or customer service experience preferred

• Ability to work in a fast-paced, high-volume environment

• Strong communication and interpersonal skills

• Ability to handle cash and operate POS systems

• Must be able to obtain and maintain required gaming license(s)

• Alcohol service certification (or ability to obtain within required timeframe)

Physical Requirements

• Ability to stand and walk for extended periods

• Ability to lift and carry trays, dishes, and supplies (up to 25–40 lbs.)

• Ability to bend, reach, and perform repetitive motions

Work Environment & Schedule

• Indoor restaurant and casino environment

• Exposure to noise, crowds, and secondhand smoke (where applicable)

• Must be available to work evenings, weekends, holidays, and special events

Education and Experience

• High school diploma or equivalent preferred

• Previous restaurant or customer service experience preferred

Employment Disclaimer

Nothing in this job description alters the at-will nature of employment or creates a contract of employment. Acorn Ridge Casino reserves the right to modify, revoke, or change this job description at any time.

Must be 21-yrs or older to work at Acorn Ridge Casino.

Essential Duties and Responsibilities

• Greet guests promptly and courteously, creating a welcoming dining experience

• Take accurate food and beverage orders and enter them into the POS system

• Serve food and beverages in a timely and professional manner

• Maintain thorough knowledge of menu items, daily specials, and promotions

• Check guest satisfaction throughout service and resolve concerns appropriately

• Process guest payments accurately, including cash, credit, and comps

• Follow all alcohol service laws and casino gaming regulations

• Maintain cleanliness of tables, service stations, and dining areas

• Adhere to food safety, sanitation, and health department standards

• Work cooperatively with kitchen staff, hosts, and fellow servers

• Respect and uphold tribal culture, values, and guest service standards

• Perform side work and opening/closing duties as assigned

• All other duties as assigned