Restaurant Service Associate

Job Summary

Ticonderoga Club is seeking a friendly, dependable, and customer-focused Restaurant Service Associate to support daily restaurant operations and provide a welcoming dining experience. This role assists with guest service, order handling, food and beverage service, cleanliness, restocking, and teamwork throughout the restaurant.

Responsibilities

• Welcome guests and provide friendly, professional service.
• Take food and beverage orders accurately and communicate special requests.
• Assist with preparing and serving restaurant menu items, appetizers, entrées, sides, desserts, and beverages.
• Support food preparation, portioning, plating, packaging, and order assembly as needed.
• Ensure food and beverage orders are accurate, complete, and properly presented.
• Deliver food and beverages promptly and courteously.
• Answer guest questions about menu items and assist with basic menu selections.
• Assist with point-of-sale transactions and customer payments as needed.
• Maintain clean and organized dining areas, counters, service stations, and workspaces.
• Clear and reset tables to help maintain a neat and welcoming restaurant environment.
• Restock food ingredients, beverages, utensils, napkins, containers, and other service supplies.
• Assist kitchen and front-of-house team members during busy service periods.
• Follow food handling, sanitation, cleanliness, and workplace safety procedures.
• Handle food, equipment, ingredients, and restaurant supplies carefully and responsibly.
• Communicate guest concerns, supply needs, and service issues to supervisors.
• Assist with opening, closing, cleaning, and general restaurant duties.
• Help maintain consistent food quality, presentation, and order accuracy.
• Support effective teamwork and smooth restaurant operations throughout each shift.
• Maintain a professional and positive attitude when interacting with guests and coworkers.
• Perform other restaurant service and customer support duties as assigned.

Qualifications

• Previous restaurant, food service, hospitality, or customer service experience is preferred but not required.
• Friendly, professional, and guest-focused attitude.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Comfortable working in a fast-paced restaurant environment.
• Good attention to detail and order accuracy.
• Willingness to learn food preparation and restaurant service procedures.
• Ability to maintain cleanliness and follow food safety practices.
• Reliable attendance and punctuality.
• Comfortable standing, walking, and performing hands-on restaurant tasks.
• Ability to remain courteous and professional during busy service periods.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job restaurant and customer service training.
• Supportive and team-oriented work environment.
• Opportunities to develop food service and hospitality skills.
• Opportunities for professional growth and advancement.
• Hands-on experience in restaurant operations.

About Ticonderoga Club

Ticonderoga Club provides a welcoming restaurant and hospitality environment focused on quality food, beverages, attentive service, and a positive guest experience. The team works together to maintain professional service, cleanliness, efficient operations, and a comfortable dining atmosphere.

Pay: $17.00 - $22.00 per hour

Expected hours: 42.0 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Referral program
• Relocation assistance
• Vision insurance

Work Location: In person