Restaurant Service Manager

Job Summary
CAV Restaurant is seeking an experienced and customer-focused Restaurant Service Manager to oversee daily service operations and support a high standard of guest satisfaction. The ideal candidate will lead service staff, coordinate dining room activities, monitor service quality, and ensure efficient operations in a fast-paced restaurant environment.

Key Responsibilities

• Oversee daily restaurant service and front-of-house operations.
• Lead, supervise, and support servers, hosts, and other service team members.
• Coordinate dining room activities to maintain smooth and efficient service.
• Ensure guests receive friendly, professional, and timely service.
• Monitor food presentation, order accuracy, service quality, and guest satisfaction.
• Address customer questions, concerns, and service issues professionally.
• Coordinate with kitchen staff to maintain efficient order preparation and delivery.
• Assist with POS operations, cash-handling procedures, and daily service records.
• Prepare or review staff assignments and coordinate shift coverage.
• Support employee training, coaching, onboarding, and performance development.
• Monitor dining supplies, service equipment, beverages, and other operating materials.
• Assist with inventory counts, ordering, receiving, and proper storage.
• Maintain clean, organized, and safe dining and service areas.
• Support opening and closing procedures and daily service checklists.
• Ensure compliance with food safety, sanitation, workplace safety, and company procedures.
• Identify opportunities to improve service efficiency and the overall guest experience.

Qualifications

• Previous restaurant, hospitality, or food-service management experience preferred.
• Experience supervising and supporting restaurant service staff.
• Strong leadership, communication, and customer service skills.
• Excellent organizational and time-management abilities.
• Strong problem-solving and decision-making skills.
• Familiarity with POS systems and restaurant service procedures.
• Knowledge of food safety and sanitation standards.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional, dependable, and team-oriented work ethic.
• Ability to stand and move for extended periods during shifts.
• Flexible availability, including evenings, weekends, and holidays as needed.

About the Company
CAV Restaurant is a hospitality-focused dining establishment committed to providing quality food, attentive service, and a welcoming guest experience. The restaurant emphasizes efficient operations, teamwork, consistent service standards, cleanliness, and customer satisfaction.

Pay: $19.00 - $22.00 per year

Work Location: In person