Restaurant Service Worker

Job Summary

Federal American Grill is seeking a friendly, dependable, and customer-focused Restaurant Service Worker to support daily restaurant operations and help provide a welcoming dining experience. This role involves assisting guests, supporting food and beverage service, handling orders, maintaining clean work areas, restocking supplies, and working collaboratively with kitchen and front-of-house team members to ensure smooth and efficient service.

Responsibilities

• Welcome guests and provide friendly, professional service.
• Assist guests with seating, menu questions, and general dining requests.
• Take food and beverage orders accurately and communicate special requests.
• Coordinate with kitchen staff to help ensure orders are prepared correctly.
• Deliver food and beverages promptly and courteously.
• Check orders for accuracy and completeness before serving when appropriate.
• Communicate dietary preferences and allergy concerns to the appropriate team members.
• Clear and reset tables to maintain a clean and organized dining area.
• Maintain clean and well-stocked dining areas, counters, and service stations.
• Restock utensils, napkins, glassware, beverages, and other restaurant supplies.
• Assist with point-of-sale transactions and payment processing when assigned.
• Support kitchen and front-of-house team members during busy service periods.
• Follow food handling, sanitation, hygiene, and workplace safety procedures.
• Handle food, beverages, equipment, and restaurant supplies carefully.
• Respond to guest requests professionally and refer complex concerns to supervisors.
• Communicate supply shortages, equipment concerns, and service issues to management.
• Assist with opening, closing, cleaning, and general restaurant duties.
• Help maintain consistent service standards and a welcoming dining atmosphere.
• Perform other restaurant service and support duties as assigned.

Qualifications

• Previous restaurant, hospitality, food service, or customer service experience is preferred but not required.
• Friendly, professional, and guest-focused attitude.
• Strong communication and interpersonal skills.
• Ability to work cooperatively with kitchen and front-of-house teams.
• Comfortable working in a fast-paced restaurant environment.
• Good attention to detail and order accuracy.
• Willingness to learn menu items and restaurant service procedures.
• Ability to maintain cleanliness and follow food safety guidelines.
• Reliable attendance, punctuality, and responsible work habits.
• Ability to stand, walk, and perform hands-on service tasks throughout a shift.
• Professional approach to guest requests and service concerns.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job training and practical restaurant experience.
• Supportive and team-oriented work environment.
• Opportunities to develop hospitality and customer service skills.
• Opportunities for professional growth and advancement.
• Hands-on experience in restaurant operations.

About Federal American Grill

Federal American Grill is presented here as a restaurant workplace focused on food service, hospitality, teamwork, and guest satisfaction. The team works together to maintain organized operations, attentive service, and a welcoming dining environment.

Pay: $16.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Referral program
• Relocation assistance
• Vision insurance

Work Location: In person