Restaurant Shift Leader

Job Overview

Join our dynamic team as a Restaurant Shift Leader, where you will be the driving force behind delivering exceptional guest experiences and ensuring smooth restaurant operations during your shift. As a key leader on the floor, you will oversee daily activities, supervise staff, uphold food safety standards, and maintain a lively, positive atmosphere. Your energetic leadership will inspire team members to perform at their best while ensuring that every guest leaves satisfied and eager to return. This role offers an exciting opportunity to develop your management skills in a fast-paced, hospitality-focused environment.

Responsibilities

• Lead and motivate team members during your shift to deliver outstanding customer service and efficient food delivery.
• Oversee food preparation, cooking, and food handling processes to ensure quality and safety standards are met consistently.
• Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy.
• Supervise daily restaurant operations including inventory control, food management, and maintaining cleanliness standards.
• Train new staff members on food safety procedures, customer service protocols, and operational tasks to foster a skilled team.
• Handle customer inquiries or complaints promptly with professionalism and positivity to enhance guest satisfaction.
• Monitor shift performance, conduct briefings, and communicate managerial updates effectively to ensure seamless service flow.

Qualifications

• Prior experience in quick service or fast food restaurant environments with a strong understanding of restaurant operations.
• Proven supervisory or team management experience within the hospitality or food industry.
• Knowledge of POS systems such as Aloha POS and Micros POS; cash handling expertise required.
• Familiarity with food safety management practices and food handling regulations.
• Ability to perform basic math calculations accurately for cash transactions and inventory counts.
• Excellent communication skills with the ability to train staff, manage conflicts, and lead teams confidently.
• Experience in managing hospitality teams in casual dining, catering, banquet settings or hotel environments is a plus.

Join us as a Restaurant Shift Leader where your energy fuels our success! Bring your culinary experience, leadership skills, and passion for hospitality to create memorable dining experiences every day!

Pay: $12.00 - $16.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person