Restaurant Shift Leader

Job Overview

We are seeking an energetic and motivated Restaurant Shift Leader to join our dynamic hospitality team! In this pivotal role, you will oversee daily restaurant operations during your shift, ensuring exceptional customer service, smooth food production, and efficient team management. Your leadership will inspire staff to deliver memorable dining experiences while maintaining high standards of food safety, cleanliness, and operational excellence. This position offers a fantastic opportunity for someone with a passion for the food industry and a knack for team leadership to grow their managerial skills in a fast-paced environment.

Responsibilities

• Supervise and coordinate all restaurant activities during your shift, including food preparation, service, and cleanup.
• Lead and motivate team members to deliver outstanding customer service while adhering to company standards.
• Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation.
• Oversee inventory control, food safety management, and ensure compliance with health regulations.
• Train new staff members on food handling, kitchen procedures, and customer service expectations.
• Monitor food production and kitchen operations to maintain quality standards and efficient workflow.
• Handle customer concerns promptly and professionally to ensure satisfaction and repeat business.
• Assist with managing budgets, profit & loss analysis, and operational costs to maximize restaurant profitability.

Experience

• Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and kitchen management.
• Previous supervisory or managerial experience in the food industry, including staff training and team management.
• Familiarity with POS systems such as Aloha POS and Micros POS is highly preferred.
• Hands-on experience in food safety management, inventory control, and food handling procedures.
• Demonstrated ability to lead teams effectively, communicate clearly with staff and customers, and manage shift operations smoothly.
• Experience working in casual dining or fine dining settings is a plus; banquet or catering experience is advantageous.
• Strong organizational skills with the ability to multitask in a fast-paced hospitality environment.

Join us as a Restaurant Shift Leader where your leadership will drive success! We’re committed to supporting your growth through ongoing training & development opportunities while fostering a vibrant team-oriented culture dedicated to delivering exceptional dining experiences every day. All roles are paid positions that value your skills and dedication—come be part of our energetic hospitality family!

Pay: $19.00 - $21.00 per hour

Expected hours: 30.0 – 35.0 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid training

Application Question(s):

• Are you available weekends?

Education:

• Associate (Preferred)

Experience:

• Leadership: 2 years (Required)

Language:

• Spanish (Required)

License/Certification:

• Food Handler Certification (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: In person