Popeyes
Restaurant Shift Leader
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
$35,360 / year
Location:
Erie, PA, USA
Work mode:
Onsite
Published on:
22 September 2026
What they need
Overview
Join our dynamic team as a Restaurant Shift Leader and take charge of daily operations to ensure an exceptional dining experience for every guest. In this energetic role, you will lead a team of food service professionals, oversee food preparation and safety, manage inventory, and ensure smooth shift transitions. Your leadership will inspire teamwork, uphold high standards of service, and drive the restaurant’s success. This paid position offers a fantastic opportunity to develop your management skills within a vibrant hospitality environment.
Responsibilities
- Supervise daily restaurant operations during your shift, ensuring efficient service and quality food delivery
- Lead and motivate team members, providing training and guidance on food preparation, customer service, and safety protocols
- Oversee food handling, cooking, and presentation to meet brand standards and health regulations
- Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation
- Control inventory levels, monitor food supplies, and assist with ordering to minimize waste and optimize costs
- Ensure compliance with food safety standards and sanitation procedures across all areas of the restaurant
- Assist in interviewing, onboarding, and training new staff members to build a skilled team
- Handle customer inquiries or complaints promptly to maintain high satisfaction levels
- Conduct shift reports, monitor sales performance, and analyze profit and loss data to support operational goals
Requirements
- Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and kitchen management
- Familiarity with POS systems such as Aloha POS or Micros POS for transactions and reporting
- Demonstrated leadership skills with supervising experience in hospitality or restaurant settings
- Knowledge of food safety management practices and proper food handling techniques
- Ability to perform basic math calculations accurately for cash handling and inventory control
- Strong communication skills for team management, staff training, and customer interactions
- Experience with managing hospitality teams, including interviewing and developing staff members
- Background in managing restaurant operations, including shift management, budgeting, and profit analysis
- Flexibility to work various shifts including evenings, weekends, or holidays as needed
Embark on a rewarding career where your leadership makes a real difference! We’re committed to supporting your growth through ongoing training & development opportunities while fostering a positive team environment. Join us to lead with energy, inspire excellence, and deliver memorable dining experiences every day!
Pay: From $17.50 per hour
Expected hours: No less than 40.0 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
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