Restaurant Shift Leader

Job Overview

Are you a dynamic leader with a passion for delivering exceptional customer experiences and managing fast-paced restaurant operations? As a Restaurant Shift Leader, you will be the driving force behind smooth daily restaurant functions, ensuring high-quality food service, team coordination, and operational excellence. This role offers an exciting opportunity to showcase your management skills and hospitality expertise in a lively environment. You will oversee shift activities, support staff training, uphold food safety standards, and ensure customer satisfaction at every turn. Join us to lead with energy, motivate your team, and create memorable experiences for our guests!

Responsibilities

• Supervise daily restaurant operations during assigned shifts, ensuring efficient workflow and adherence to company standards.
• Lead and motivate team members by providing clear direction, coaching, and ongoing training in food preparation, customer service, and safety protocols.
• Oversee food handling and preparation processes to maintain quality standards and compliance with health regulations.
• Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy.
• Ensure food safety practices are followed diligently across all areas of the restaurant including kitchen management and food management.
• Handle customer inquiries or complaints promptly to ensure a positive dining experience while maintaining professionalism.
• Uphold cleanliness standards in the kitchen and dining areas while supervising food safety management procedures.

Qualifications

• Proven experience in quick service or fast food restaurant environments with a strong background in food preparation, cooking, and food handling.
• Previous supervisory or managerial experience within the hospitality or food industry is highly preferred.
• Familiarity with POS systems such as Aloha POS or Micros POS; cash handling skills are essential.
• Strong knowledge of food safety regulations, kitchen management practices, and culinary standards.
• Excellent communication skills for managerial communication, team leadership, and customer service interactions.
• Ability to manage shift schedules efficiently while maintaining high service standards under pressure.

Join us as a Restaurant Shift Leader where your leadership will inspire teams to deliver outstanding service while ensuring operational excellence! This paid position offers an engaging environment where your culinary expertise and managerial talents can truly shine—help us create memorable moments for every guest!

Pay: $14.00 - $20.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person