Restaurant Shift Leader

Overview

Join our dynamic team as a Restaurant Shift Leader and become the driving force behind delivering exceptional dining experiences! In this energetic role, you will oversee daily restaurant operations, supervise staff, ensure food quality and safety standards are met, and create a welcoming environment for guests. Your leadership will inspire your team to perform at their best, maintain high service standards, and contribute to the overall success of the restaurant. This position offers an exciting opportunity for motivated individuals passionate about hospitality management and team leadership.

Responsibilities

• Lead and manage restaurant shifts, ensuring smooth operations from opening to closing.
• Supervise staff performance, provide coaching, and facilitate ongoing training to enhance team skills.
• Oversee food preparation, ensuring quality, presentation, and adherence to safety standards.
• Utilize POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation.
• Maintain inventory control by monitoring stock levels, ordering supplies, and minimizing waste.
• Ensure compliance with food safety regulations and implement proper food handling procedures.
• Assist in managing food production, kitchen operations, and catering or banquet services when necessary.
• Support staff recruitment through interviewing and onboarding new team members.
• Handle customer service issues promptly to guarantee guest satisfaction.
• Contribute to profit and loss analysis by monitoring sales performance and controlling costs.
• Enforce cleanliness standards across dining areas, kitchen spaces, and storage areas.

Experience

• Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and kitchen management.
• Demonstrated supervisory or management experience within the food industry or hospitality sector.
• Familiarity with POS systems such as Aloha POS or Micros POS is highly desirable.
• Experience with inventory control, food safety management, and food handling procedures.
• Strong leadership skills with the ability to motivate teams, manage conflict, and communicate effectively with staff at all levels.
• Background in managing hospitality teams in casual dining or fine dining settings preferred.
• Knowledge of budgeting, profit & loss analysis, and food production processes is a plus.
• Excellent organizational skills with the ability to multitask efficiently during busy shifts.

Embark on a rewarding career where your leadership makes a real difference! We’re committed to fostering a positive work environment that values growth, teamwork, and excellence in service delivery. All roles are paid positions that support your professional development in the vibrant world of restaurant management!

Pay: $16.00 - $16.50 per hour

Expected hours: 40.0 per week

Benefits:

• Employee discount

Work Location: In person