Restaurant Shift Leader

Job Overview

We are seeking a dynamic and energetic Restaurant Shift Leader to join our vibrant hospitality team! In this pivotal role, you will lead daily restaurant operations, motivate and manage staff, ensure exceptional customer service, and uphold the highest standards of food safety and quality. Your leadership will drive a positive team environment, streamline service processes, and contribute to the overall success of our restaurant. This is an exciting opportunity for someone passionate about food service management and eager to make a meaningful impact in a fast-paced, casual dining setting.

Duties

• Oversee shift operations, ensuring smooth and efficient service from kitchen to front-of-house.
• Supervise staff performance, including training new team members and providing ongoing coaching to enhance skills in food preparation, serving, and customer engagement.
• Manage food safety protocols, including proper food handling, sanitation standards, and inventory control to minimize waste and ensure compliance with health regulations.
• Utilize POS systems such as Aloha POS and Micros POS for accurate cash handling, order processing, and sales tracking.
• Monitor kitchen operations, including cooking procedures, food production, and quality assurance to deliver consistently excellent dishes.
• Assist with managing restaurant budgets, analyzing profit and loss reports, and implementing cost-control measures.
• Lead by example in delivering outstanding customer service, resolving guest concerns promptly and professionally while fostering a welcoming atmosphere.

Qualifications

• Proven experience in quick service or fast food restaurant environments with a strong background in food preparation, cooking, and food industry standards.
• Prior supervisory or managerial experience in hospitality or restaurant management roles.
• Familiarity with POS systems such as Aloha POS and Micros POS for cash handling and sales management.
• Knowledge of food safety management practices, including HACCP principles.
• Excellent team management skills with the ability to train staff effectively and motivate teams toward shared goals.
• Strong organizational skills with experience in inventory control, budgeting, and profit & loss analysis.
• Exceptional communication abilities for managerial tasks such as interviewing candidates, conducting staff training sessions, and managing hospitality teams.

Join us as a Restaurant Shift Leader where your leadership fuels exceptional dining experiences! We value energetic professionals who thrive in fast-paced environments and are committed to delivering top-tier service while fostering a positive team culture. All roles are paid positions that offer opportunities for growth within our vibrant hospitality community!

Pay: $16.00 - $17.50 per hour

Work Location: In person