Restaurant Shift Leader

Job Overview

Join our dynamic team as a Restaurant Shift Leader, where you will play a pivotal role in ensuring smooth daily operations and delivering exceptional guest experiences. As a key leader on the floor, you'll oversee food preparation, manage staff, and uphold food safety standards while fostering a positive, energetic environment. Your leadership will inspire team members to perform at their best, drive operational excellence, and maintain the high-quality service our guests expect. This paid position offers an exciting opportunity to develop your management skills within a fast-paced, hospitality-focused setting.

Duties

• Supervise and coordinate daily restaurant operations during your shift, ensuring efficiency and quality in food service and customer interactions
• Lead food preparation and cooking activities, maintaining consistency with recipes and presentation standards
• Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation
• Train and mentor staff on food safety protocols, customer service techniques, and operational procedures
• Ensure compliance with food safety regulations and sanitation standards across all kitchen and dining areas
• Assist with managing restaurant budgets, profit and loss analysis, and cost control initiatives
• Handle customer inquiries or complaints promptly to ensure satisfaction and foster positive relationships
• Support hiring processes by participating in interviewing candidates for team positions
• Lead by example in promoting teamwork, hospitality management principles, and managerial communication

Experience

• Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and kitchen operations
• Previous supervisory or team management experience within the food industry or hospitality sector
• Familiarity with POS systems such as Aloha POS or Micros POS for sales transactions and reporting
• Experience in managing inventory control, food safety practices, and food handling procedures
• Demonstrated ability to train staff effectively and lead teams in high-pressure situations
• Knowledge of restaurant management principles including budgeting, profit analysis, and cost control measures
• Strong communication skills with the ability to motivate team members and ensure excellent customer service standards
• Casual dining or fine dining experience is preferred; banquet or catering experience is a plus
• Basic math skills for cash handling, order accuracy, and inventory management

Join us as a Restaurant Shift Leader where your leadership fuels our success! Bring your passion for hospitality, culinary expertise, and management skills to create memorable dining experiences every day. We’re committed to supporting your growth through comprehensive training & development opportunities while fostering a vibrant team environment. This is more than just a job — it’s your chance to lead with energy, enthusiasm, and professionalism!

Work Location: In person