Restaurant Shift Leader

Overview

Join our dynamic team as a Restaurant Shift Leader and become the driving force behind exceptional dining experiences! In this energetic role, you will lead daily restaurant operations, motivate staff, and ensure top-notch customer service. Your leadership will help create a lively, efficient environment where both guests and team members thrive. This paid position offers a fantastic opportunity to develop your management skills while working in a fast-paced, hospitality-focused setting.

Responsibilities

• Oversee shift operations, ensuring smooth service flow and adherence to safety standards
• Lead and motivate team members to deliver outstanding customer service and food quality
• Manage food preparation, cooking, and food handling to meet quality and safety standards
• Utilize POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy
• Supervise inventory control, food production, and kitchen management to minimize waste and control costs
• Train new staff members on food safety procedures, customer service expectations, and operational protocols
• Handle customer inquiries, resolve issues promptly, and ensure a positive dining experience
• Monitor shift performance, conduct staff training & development sessions, and provide constructive feedback
• Assist in managing restaurant budgets, profit & loss analysis, and overall food service management

Requirements

• Proven experience in quick service or fast food restaurant environments with supervisory or managerial responsibilities
• Strong knowledge of food preparation, cooking techniques, and food safety management
• Familiarity with POS systems such as Aloha POS and Micros POS; experience with cash handling is essential
• Demonstrated leadership skills in managing hospitality teams or supervising staff in a restaurant setting
• Excellent communication skills for managerial conversations, team training, and customer interactions
• Ability to perform basic math calculations accurately for inventory control and cash handling
• Experience with restaurant management tasks including shift management, food industry standards, and team leadership
• Knowledge of culinary practices, food production processes, catering or banquet experience is a plus
• Commitment to maintaining high standards of food safety and hospitality excellence

Join us as a Restaurant Shift Leader where your energy fuels our success! Bring your passion for hospitality management, culinary expertise, and leadership skills to create memorable dining moments every day. We’re excited to support your growth in a vibrant environment dedicated to excellence!

Pay: From $15.00 per hour

People with a criminal record are encouraged to apply

Language:

• English (Required)

License/Certification:

• Food Handler Certification (Required)

Work Location: In person