Restaurant Shift Leader

Job Overview

We are seeking a dynamic and energetic Restaurant Shift Leader to join our vibrant hospitality team! In this pivotal role, you will oversee daily restaurant operations during your shift, ensuring exceptional customer service, food quality, and team performance. Your leadership will drive a lively atmosphere, motivate staff, and uphold the highest standards of food safety and cleanliness. This position offers an exciting opportunity to develop your management skills while working in a fast-paced, fun environment where teamwork and enthusiasm are celebrated. All positions are paid, including this vital leadership role.

Responsibilities

• Lead and supervise restaurant team members during shifts, ensuring smooth operations and excellent customer experiences
• Oversee food preparation, cooking, and food handling to maintain quality standards and safety compliance
• Manage Square for order processing, cash handling, and transaction accuracy
• Control inventory levels through proper stock rotation, ordering, and waste reduction strategies
• Train new staff and provide ongoing development opportunities to enhance team skills in food service management and hospitality best practices
• Monitor shift performance, handle customer concerns promptly, and resolve issues efficiently to ensure guest satisfaction
• Assist with managing restaurant operations including budgeting, profit & loss analysis, and food safety protocols

Qualifications

• Proven experience in quick service or fast food restaurant environments with a strong understanding of food preparation and kitchen management
• Demonstrated supervisory or team leadership experience within the food industry or hospitality sector
• Familiarity with POS systems such as Aloha POS or Micros POS for cash handling and order processing
• Knowledge of food safety standards, inventory control, and food production techniques
• Excellent communication skills for managing staff training, interviewing candidates, and managerial communication
• Ability to perform basic math calculations accurately for cash handling and inventory management
• Prior experience in casual dining or fine dining settings is a plus; banquet or catering experience is beneficial
• Strong organizational skills with the ability to manage shift responsibilities efficiently while maintaining a positive team environment

Join us as a Restaurant Shift Leader where your leadership fuels our success! Bring your passion for hospitality, culinary expertise, and managerial skills to create memorable dining experiences every day. We value energetic individuals committed to excellence in food service management, your journey toward growth starts here!

Pay: $18.00 - $22.00 per hour

Work Location: In person