Restaurant Shift Leader

Job Overview

Join our dynamic team as a Restaurant Shift Leader and take charge of ensuring smooth daily operations in a fast-paced, customer-focused environment. As a key team member, you will lead by example, supervise staff, manage food quality and safety, and uphold exceptional service standards. This role offers an exciting opportunity to develop your leadership skills while contributing to a vibrant hospitality setting. You will be responsible for coordinating shifts, overseeing food preparation, managing inventory, and ensuring compliance with food safety regulations—all while fostering a positive team atmosphere. This paid position is ideal for motivated individuals eager to advance their career in restaurant management and hospitality.

Responsibilities

• Supervise daily restaurant operations during assigned shifts, ensuring efficiency and high-quality customer service
• Lead and motivate team members, providing training, coaching, and performance feedback to foster a collaborative work environment
• Oversee food preparation and cooking processes to maintain consistency, quality, and safety standards
• Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation
• Control inventory levels through accurate stock monitoring, ordering supplies, and minimizing waste
• Ensure strict adherence to food safety protocols including proper food handling, sanitation practices, and compliance with health regulations
• Assist in managing shift schedules, staffing levels, and labor costs to optimize operational productivity
• Conduct staff interviews and participate in hiring decisions to build a strong team capable of delivering excellent service
• Handle customer inquiries or complaints promptly to ensure satisfaction and loyalty
• Analyze profit and loss reports to identify opportunities for cost control and revenue growth

Skills

• Proven experience in quick service or fast food restaurant environments with strong knowledge of food preparation, cooking techniques, and food safety management
• Familiarity with POS systems such as Aloha POS and Micros POS for efficient transaction processing
• Demonstrated leadership skills in supervising teams within hospitality or restaurant settings
• Excellent communication skills for managerial tasks including staff training, team management, and customer interactions
• Strong understanding of inventory control practices and food management procedures
• Ability to perform basic math accurately for cash handling and sales reconciliation
• Experience with managing hospitality teams in casual dining or fine dining environments; banquet or catering experience is a plus
• Knowledge of food industry standards related to safety, sanitation, and quality assurance
• Competence in managing shift operations efficiently while maintaining high standards of service excellence
• Ability to analyze financial data such as profit & loss statements for strategic decision-making
• Skilled in training & development initiatives aimed at improving team performance and operational efficiency
• Strong managerial communication skills essential for supervising staff, conducting interviews, and coordinating with other departments

Join us as a Restaurant Shift Leader if you’re passionate about delivering exceptional guest experiences while honing your leadership abilities. We’re committed to supporting your growth through comprehensive training programs focused on food service management, team development, and operational excellence. This is your chance to thrive in a lively hospitality environment where your skills make a real impact!

Pay: $19.00 - $21.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Work Location: In person