Restaurant Shift Leader

Job Summary

We are seeking a dynamic and energetic Restaurant Shift Leader to oversee daily operations and ensure an exceptional dining experience for our guests. As a key team member, you will lead staff, manage food quality, uphold safety standards, and maintain efficient service during your shift. Your leadership will inspire teamwork, promote excellent customer service, and drive operational success in a fast-paced environment. This role offers an exciting opportunity to develop managerial skills while contributing to a vibrant hospitality team committed to excellence.

Duties

• Supervise and coordinate restaurant staff during assigned shifts, ensuring smooth operations and high-quality service.
• Lead food preparation and cooking processes, maintaining consistency and adherence to food safety standards.
• Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy.
• Oversee inventory control, including stock levels, ordering supplies, and minimizing waste to optimize profitability.
• Train new team members and provide ongoing staff development to enhance skills in food handling, customer service, and restaurant procedures.
• Monitor food safety practices, ensuring compliance with health regulations and proper food management protocols.
• Handle customer inquiries or complaints promptly to ensure satisfaction and foster positive dining experiences.

Skills

• Proven experience in quick service or fast food restaurant environments with strong knowledge of food preparation and cooking techniques.
• Familiarity with POS systems such as Aloha POS and Micros POS for efficient transaction management.
• Demonstrated leadership in supervising teams within hospitality or restaurant settings, including staff training and development.
• Strong understanding of inventory control, food safety management, and food industry standards.
• Excellent communication skills for managerial conversations, team management, and customer interactions.
• Ability to perform basic math calculations accurately for cash handling, order totals, and P&L analysis.
• Experience with managing hospitality teams in casual dining or fine dining environments; banquet or catering experience is a plus.

Join us as a Restaurant Shift Leader where your enthusiasm fuels our success! Bring your culinary expertise, leadership skills, and passion for hospitality to create memorable guest experiences every day!

Pay: $18.50 - $20.50 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Employee discount

Work Location: In person