Restaurant Shift Leader

Overview

Join our dynamic team as a Restaurant Shift Leader and become the driving force behind delivering exceptional dining experiences! In this energetic role, you will oversee daily restaurant operations, motivate and manage staff, ensure top-notch customer service, and maintain smooth kitchen and front-of-house functions. Your leadership will inspire teams to perform at their best while upholding food safety standards and operational excellence. This position offers an exciting opportunity to develop managerial skills in a fast-paced, hospitality-focused environment where teamwork and enthusiasm are celebrated.

Responsibilities

• Lead shift operations by coordinating food preparation, service, and clean-up activities to ensure efficiency and quality.
• Supervise staff members, including training new team members, providing ongoing coaching, and conducting performance evaluations.
• Oversee food safety management practices, ensuring compliance with health regulations and proper food handling procedures.
• Manage inventory control by monitoring stock levels, placing orders, and minimizing waste to optimize food costs.
• Operate POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation.
• Ensure excellent customer service by addressing guest concerns promptly and maintaining a welcoming atmosphere.
• Assist in managing restaurant workflow during busy periods, including supervising kitchen and front-of-house teams to meet service standards.

Experience

• Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and customer service.
• Demonstrated supervisory or team management experience within the hospitality or food industry.
• Familiarity with POS systems like Aloha POS or Micros POS for transaction processing.
• Knowledge of food safety management practices and health regulations applicable to restaurant operations.
• Experience in inventory control, budgeting, profit & loss analysis, and food production is highly desirable.
• Strong leadership skills with the ability to train staff effectively and foster a positive team environment.
• Excellent communication skills for managerial tasks such as interviewing, staff training, and managing hospitality teams.

Embark on a rewarding journey where your leadership fuels memorable dining experiences! We are committed to supporting your growth through comprehensive training & development programs while fostering a vibrant team-oriented culture dedicated to excellence in hospitality management.

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person