Restaurant Shift Manager

Overview

Join our dynamic team as a Restaurant Shift Manager and lead the charge in delivering exceptional dining experiences! In this energetic role, you will oversee daily restaurant operations, ensure smooth service flow, and motivate your team to perform at their best. Your leadership will drive customer satisfaction, uphold food safety standards, and maintain operational excellence during your shift. If you thrive in a fast-paced environment and possess a passion for hospitality management, this is your opportunity to make a meaningful impact while developing your managerial skills.

Duties

• Supervise all restaurant activities during your shift, ensuring efficient food preparation, service, and cleanliness.
• Lead and motivate staff through effective team management, training, and coaching to uphold service standards.
• Oversee food handling and safety procedures, ensuring compliance with health regulations and quality standards.
• Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy.
• Control inventory levels by monitoring stock, conducting regular audits, and coordinating with suppliers for replenishment.
• Handle customer inquiries and resolve issues promptly to guarantee a positive dining experience.
• Conduct staff interviews, assist with hiring decisions, and participate in ongoing staff training and development initiatives.
• Analyze profit and loss data to identify opportunities for cost control and revenue growth.
• Ensure adherence to food safety protocols, sanitation standards, and proper kitchen operations.
• Oversee shift schedules, manage labor costs, and coordinate team coverage to meet business demands.

Qualifications

• Proven experience in quick service or fast food restaurant management with strong supervisory skills.
• Extensive knowledge of food preparation, cooking techniques, and food safety management practices.
• Familiarity with POS systems such as Aloha POS and Micros POS for transaction processing.
• Demonstrated ability in inventory control, budgeting, and profit & loss analysis.
• Exceptional team management skills including training, mentoring, interviewing, and leadership development.
• Prior experience in casual dining or fine dining environments is highly desirable.
• Strong communication skills with the ability to manage staff effectively and handle customer concerns professionally.
• Basic math skills for cash handling, order accuracy, and financial reporting.
• Ability to thrive in a fast-paced setting while maintaining attention to detail and high standards of hospitality.

Embark on a rewarding journey where your leadership transforms everyday shifts into memorable guest experiences! We are committed to fostering growth through comprehensive training programs while supporting your career advancement in the vibrant hospitality industry.

Pay: $25.60 - $30.83 per hour

Expected hours: 55.0 per week

Benefits:

• Employee discount
• Paid time off
• Paid training

Work Location: In person