Restaurant Shift Manager

Job Summary

Blue Bench Brunchette is seeking a Restaurant Shift Manager to oversee daily restaurant operations during assigned shifts, supervise team members, and maintain high standards of food quality, customer service, and workplace safety. This role coordinates kitchen and front-of-house activities, manages shift workflows, resolves routine service issues, and helps ensure an efficient and welcoming dining experience.

Common Job Roles

• Restaurant Shift Manager
• Restaurant Shift Supervisor
• Food Service Shift Manager
• Dining Operations Supervisor
• Hospitality Team Manager

Key Responsibilities

• Oversee daily restaurant activities during assigned shifts.
• Supervise, train, and support kitchen and front-of-house employees.
• Coordinate staff assignments, breaks, and shift responsibilities.
• Ensure customer orders are prepared accurately and served promptly.
• Monitor food quality, presentation, and service standards.
• Provide friendly, professional customer service and address guest concerns.
• Coordinate communication between kitchen staff, servers, and management.
• Monitor inventory levels and restock food, beverages, and service supplies.
• Ensure dining areas, kitchen workstations, and service stations remain clean and organized.
• Follow food safety, sanitation, cash-handling, and workplace safety procedures.
• Assist with opening, closing, and shift handover activities.
• Monitor employee performance and provide constructive feedback.
• Maintain shift reports, transaction records, and operational documentation.
• Report equipment issues, supply shortages, and operational concerns to management.

Requirements

• High school diploma or equivalent preferred.
• Previous restaurant, café, hospitality, or food service experience preferred.
• Supervisory or team leadership experience is an asset.
• Strong communication, organizational, and customer service skills.
• Knowledge of restaurant operations and food safety procedures.
• Basic computer and POS system proficiency.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Reliable, punctual, professional, and team-oriented.
• Flexible availability for assigned shifts, including evenings and weekends when required.

Preferred Skills

• Experience supervising restaurant or café employees.
• Familiarity with POS, scheduling, inventory, and restaurant management systems.
• Strong team leadership and employee coaching abilities.
• Knowledge of service quality standards and operational procedures.
• Excellent customer relations and conflict-resolution skills.
• Good time management and workflow coordination abilities.
• Commitment to cleanliness, food quality, and guest satisfaction.

About the Company

Blue Bench Brunchette operates in the restaurant and hospitality industry, providing food and beverage service in a dining-focused environment. Effective shift management supports coordinated kitchen and service operations, consistent food quality, attentive hospitality, and a positive guest experience.

Pay: $20.00 - $22.00 per hour

Expected hours: 34.0 per week

Work Location: In person