Restaurant Shift Manager

Overview

MUST have current ServSafe Manager's Cerificate. Join our dynamic team as a Restaurant Shift Manager and lead the charge in delivering exceptional dining experiences! In this energetic role, you will oversee daily restaurant operations, motivate and manage staff, ensure top-notch customer service, and maintain food safety standards. Your leadership will drive efficiency, uphold quality, and foster a positive environment for both guests and team members. This position offers an exciting opportunity to develop your management skills within a fast-paced, hospitality-focused setting where every shift counts!

Duties

• Supervise daily restaurant operations during assigned shifts, ensuring smooth workflow and high standards of service.
• Lead, train, and motivate team members to deliver outstanding customer experiences while maintaining a positive work environment.
• Oversee food preparation, cooking, and food handling processes to ensure quality and safety compliance.
• Manage POS systems such as Aloha POS and Micros POS for accurate order processing, cash handling, and sales reconciliation.
• Control inventory levels through regular stock checks, ordering supplies as needed, and minimizing waste.
• Enforce food safety protocols and sanitation standards to meet health regulations and ensure guest safety.
• Handle customer inquiries, resolve complaints promptly, and ensure guests leave satisfied with their experience.
• Assist with budgeting, profit & loss analysis, and cost control measures to maximize restaurant profitability.
• Conduct staff training sessions on food production, service techniques, POS operation, and hospitality best practices.
• Participate in interviewing potential team members and support onboarding processes for new hires.
• Lead by example in managing restaurant teams during busy shifts while maintaining managerial communication with staff.

Qualifications

• ServSafe Manager's Cerification required.
• Proven experience in quick service or fast food restaurant management with a strong background in food preparation, cooking, and food safety management.
• Demonstrated supervisory or assistant manager experience within the hospitality or restaurant industry.
• Familiarity with POS systems such as TOAST POS or Micros POS; cash handling expertise required.
• Knowledge of inventory control procedures along with food industry standards for sanitation and safety.
• Strong leadership skills with the ability to manage teams effectively in a fast-paced environment.
• Excellent communication skills for managerial tasks including training, team management, and customer service interactions.
• Basic math skills for order accuracy, cash handling, and financial reporting.
• Experience with managing hospitality teams in casual dining or fine dining settings preferred.
• Ability to multitask efficiently during high-volume shifts while maintaining attention to detail in food quality and guest satisfaction.

Join us as a Restaurant Shift Manager where your energy fuels our success! Bring your culinary expertise, leadership talent, and passion for hospitality to create memorable experiences for every guest while advancing your management career in a vibrant restaurant environment!

Pay: $16.00 - $17.50 per hour

Expected hours: 25.0 – 40.0 per week

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Paid training

License/Certification:

• ServSafe Manager's Certificate (Preferred)

Work Location: In person