Pinky's Westside Grill
Restaurant Staff
17 days ago
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Important information
Contract type:
Permanent, Temporary, Part time
Salary:
$35,360 – $45,760 / year
Location:
Charlotte, NC, USA
Work mode:
Onsite
Published on:
9 October 2026
What they need
Job Summary
Pinky's Westside Grill is seeking a friendly, dependable, and customer-focused American Restaurant Associate to support daily restaurant operations and provide a positive dining experience. This role involves assisting guests, handling food and beverage orders, supporting food preparation and service, maintaining clean work areas, and working collaboratively with the restaurant team to ensure efficient service and guest satisfaction.
Responsibilities
- Welcome guests and provide friendly, attentive, and professional customer service.
- Take food and beverage orders accurately and communicate special requests.
- Assist with preparing, assembling, and serving American-style menu items.
- Support food preparation, portioning, plating, packaging, and order assembly as needed.
- Ensure orders are accurate, complete, and presented according to restaurant standards.
- Deliver food and beverages promptly and courteously.
- Answer guest questions about menu items and assist with basic menu selections.
- Operate the point-of-sale system and process customer payments as needed.
- Maintain clean and organized dining areas, counters, service stations, and workspaces.
- Clear and reset tables to maintain a neat and welcoming restaurant environment.
- Restock ingredients, beverages, condiments, utensils, napkins, and other service supplies.
- Coordinate with kitchen staff to support timely and accurate order fulfillment.
- Assist coworkers during busy service periods to maintain smooth restaurant operations.
- Follow food handling, sanitation, cleanliness, and workplace safety procedures.
- Handle food, equipment, and restaurant supplies carefully and responsibly.
- Communicate guest concerns, supply needs, and service issues to supervisors.
- Assist with opening, closing, cleaning, and general restaurant duties.
- Help maintain consistent food quality, presentation, and order accuracy.
- Follow restaurant policies and established customer service standards.
- Perform other restaurant service and support duties as assigned.
Qualifications
- Previous restaurant, food service, hospitality, or customer service experience is preferred but not required.
- Friendly, professional, and guest-focused attitude.
- Strong communication and interpersonal skills.
- Ability to work effectively as part of a team.
- Comfortable working in a fast-paced restaurant environment.
- Good attention to detail and order accuracy.
- Willingness to learn menu offerings and restaurant service procedures.
- Ability to maintain cleanliness and follow food safety practices.
- Reliable attendance and punctuality.
- Comfortable standing, walking, and performing hands-on restaurant tasks.
- Ability to follow instructions and respond professionally to guest requests.
- Positive attitude and willingness to support team members during busy shifts.
Benefits
- Full-Time / Part-Time opportunities.
- Competitive compensation.
- On-the-job restaurant and customer service training.
- Supportive and team-oriented work environment.
- Opportunities to develop food service and hospitality skills.
- Opportunities for professional growth and advancement.
- Hands-on experience in restaurant operations.
About Pinky's Westside Grill
Pinky's Westside Grill provides a casual restaurant setting focused on food service, hospitality, and guest satisfaction. The team works together to maintain quality service, cleanliness, efficient daily operations, and a welcoming dining experience.
Pay: $17.00 - $22.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Referral program
- Relocation assistance
- Vision insurance
Work Location: In person
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