Restaurant Staff - Server

Restaurant Staff – Server

Full & Part-Time Shifts Available

Location: Ellisville, MO

(Mon-Sun availability)

SUMMARY: Under supervision of the Dining Room Manager, serves residents and guests their meals either in the main dining room or provides room service. This role is a Staff Server or Lead Server, with the expectation to lead by example for other servers to follow. This can be a full or part-time position that requires availability Mon-Sun, including holidays.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensures dining room tables are preset neatly with required tableware.
• Ensures all chairs are straightened.
• Ensures water glasses are filled and bread baskets are filled prior to residents’ entry to the dining room.
• Takes menu selections and serves meals to the residents and guests.
• Takes and fill beverage requests and continues to periodically monitor their assigned section to see if resident and/or guests has additional requests.
• Is familiar with menu being served, especially Chef’s Special and Soup of the Day.
• Alert of the likes and dislikes certain food of the residents when serving.
• Ensures fresh flowers for the dining tables are changed weekly with fresh water added daily.
• Alert to service issues and disruptions and informs the Dining Room Manager immediately.
• Deliver apartment room service when requested.
• Clears the tables when residents have completed their meals and buses table as needed.
• Resets the table with tableware and fresh linens for next meal service.
• Cleans and wipes down glassware and tableware so free of water spots.
• Follows daily sanitation cleaning schedules that includes the dusting and cleaning of dining room chairs and vacuuming the carpet.
• Ensures the guests checks are completed accurately.
• Ensures proper storage of food and supplies.
• Attends in-service education programs in order to meet facility educational requirements.
• Must be consistent in taking orders and move quickly to serve in a timely manner.
• Work as a team member.

QUALIFICATIONS AND REQUIREMENTS:

• 1-3 years of work experience in a customer facing position
• Prior serving experience not required but would be a bonus
• Strong customer service oriented with the ability to work well under pressure are key to success in this role.

EDUCATION AND EXPERIENCE:

• High school diploma or GED required.
• Ability to read and write clearly, follow oral and written instructions.
• Experience in serving food and be familiar with menu terms and food items.

LANGUAGE SKILLS:

Effective verbal and written English communication skills

MATHMATICAL SKILLS:

Knowledge of basic arithmetic.

PHYSICAL DEMANDS:

• Moderate physical activity:
  • Push, pull, and/or lift a maximum of fifty (50) pounds to a minimum height of three (3) feet and be able to push, pull, move, and/or carry such weight a minimum distance of fifty (50) feet. Carry tray of dishes or glasses.
  • Standing and/or walking for more than eight (8) hours per day.
  • Bending and/or stopping for more than one (1) hour at a time.
• Function independently, and have flexibility, personal integrity, and the ability to work effectively with employees and residents.
• Works in a clean, well-lit, well-ventilated kitchen and dining room. Must be able to withstand changes in temperature, if necessary, to enter stand-up refrigerator or freezer. Must be cautious while working in the kitchen area to avoid cuts and burns or when walking to avoid falling on wet slippery floors.

PERSONAL APPEARANCE:

• A clean uniform as approved by the facility, clean shoes, hair secured, and name tag are job requirements.
• Hair secured back.

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