Restaurant Supervisor

About the role

Rubi Foods and Beverages Manufacturing Corporation is seeking an experienced Restaurant Supervisor to join our team in Quezon City, Metro Manila. This is a full-time position that plays a crucial role in ensuring the smooth, efficient operation of our restaurant facilities. As Restaurant Supervisor, you will be responsible for maintaining exceptional standards of service, quality and customer satisfaction whilst leading and motivating a dedicated team. This role is integral to delivering the operational excellence that defines our brand and contributes directly to our business success.

What you'll be doing

• Supervising and managing daily restaurant operations, including opening and closing procedures, to ensure all standards are met
• Leading, training, and motivating restaurant staff to maintain high levels of performance and service quality
• Ensuring compliance with food safety, hygiene and health regulations at all times
• Managing inventory, stock levels and ordering of food and beverage supplies whilst maintaining cost efficiency
• Monitoring food preparation and service to guarantee consistency and quality standards are upheld
• Handling customer inquiries, complaints and concerns with professionalism and resolving issues promptly to ensure customer satisfaction
• Maintaining a clean, safe and welcoming environment for both customers and staff
• Preparing and submitting reports on daily operations, sales performance and staffing matters
• Scheduling staff shifts and managing attendance records whilst ensuring adequate coverage
• Implementing and promoting restaurant policies and procedures across the team
• Collaborating with kitchen and management teams to optimise workflow and service delivery

What we're looking for

• Proven supervisory or management experience in a restaurant, hospitality or food and beverage environment, ideally for a minimum of 2-3 years
• Strong knowledge of food safety, hygiene standards and health regulations relevant to food service operations
• Excellent leadership and team management skills with the ability to motivate and develop staff
• Outstanding customer service skills with a genuine commitment to delivering exceptional experiences
• Proficiency in point-of-sale (POS) systems and restaurant management software
• Strong organisational and multitasking abilities in a fast-paced environment
• Effective communication skills, both written and verbal
• Ability to work flexible hours, including weekends and public holidays as required
• Basic financial acumen and the ability to manage budgets and costs
• A proactive, problem-solving approach with strong attention to detail
• Relevant qualifications or certifications in hospitality management, food safety or customer service are advantageous

What we offer

At Rubi Foods and Beverages Manufacturing Corporation, we value our employees and are committed to providing a supportive work environment where you can thrive. We offer competitive remuneration, opportunities for career progression within our growing organisation and the chance to develop your management skills further. Our team benefits from a collaborative culture that encourages innovation and excellence. We provide ongoing training and development opportunities to support your professional growth and success in this role. We are committed to fostering a positive, inclusive workplace where all employees feel valued and respected.

About us

Rubi Foods and Beverages Manufacturing Corporation is a dedicated player in the food and beverage sector, committed to delivering high-quality products and exceptional dining experiences. With our strong heritage and reputation for excellence, we focus on maintaining the highest standards of quality, service and customer satisfaction. Our company culture values teamwork, integrity and continuous improvement, and we take pride in our commitment to our customers and our community. We are an organisation that believes in investing in our people, fostering professional development and creating an environment where talent can flourish.

Apply now

If you are a motivated and experienced Restaurant Supervisor ready to make an impact with Rubi Foods and Beverages Manufacturing Corporation, we would like to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.