Restaurant Supervisor

About the role

The Restaurant Supervisor acts as a key floor leader, overseeing daily shifts to ensure seamless front-of-house operations and a consistently high-quality guest experience. This role acts as a vital bridge between hourly team members (servers, hosts, bartenders, and bussers) and upper management. The primary focus of the Restaurant Supervisor is to maintain service flow, handle active guest escalations, enforce cash handling policies, and step in as a hands-on manager on duty during peak volumes or in the absence of the Restaurant Manager.

Key responsibilities

• Supervise daily opening, mid, and closing shifts
• Lead and support servers, hosts, bartenders, and other front-of-house staff
• Monitor service flow, guest satisfaction, and overall floor operations
• Handle guest concerns and resolve issues professionally
• Conduct pre-shift briefings and provide staff coaching and feedback
• Monitor POS transactions, cash handling, and daily sales reports
• Assist with inventory checks and ensure food and beverage quality standards
• Ensure compliance with sanitation, safety, and company policies
• Assist management during peak operations and in their absence
• Prepare shift reports and communicate operational concerns to management

Benefits

• Competitive salary
• Opportunities for career growth
• Supportive and professional work environment
• Employee meals and other company benefits