Restaurant Supervisor

What you'll do

• Run the floor during your shift: open, service, close
• Lead and supervise the service team, assign sections and manage breaks
• Handle guest relations, including complaints, special requests and VIP tables
• Coordinate with the kitchen on timing, pacing and any issues during service
• Oversee our celebration setups so every booked occasion is decorated and executed on time
• Manage daily cash handling, POS, shift reports and end-of-day reconciliation
• Monitor stock levels for service items and raise orders when needed
• Enforce hygiene, safety, halal compliance and grooming standards on every shift
• Train new service crew and hold the team to our standards
• Support the manager with rostering and staff scheduling

What we're looking for

• 2+ years in F&B, with at least 1 year supervising or leading a team
• Able to stay composed and make decisions during a full service
• Confident dealing with guests directly, including difficult ones
• Working knowledge of POS systems and basic shift reporting
• Good spoken English and Bahasa Malaysia
• Available for weekends, public holidays and split shifts
• Food handling certificate and typhoid vaccination, or willing to obtain
• SPM minimum; hospitality diploma is a plus, not a requirement

What we offer

• Service charge, staff meals and uniform
• EPF, SOCSO, EIS and annual leave
• JAKIM halal certified kitchen
• A landmark venue and a new opening you help build from the start
• Room to grow into a management role as we scale