Restaurant Supervisor

LEAD THE FLOOR. SUPPORT THE TEAM. KNOW YOUR GUESTS.

We’re Hiring – Restaurant Supervisor | BAKERIST Dubai

BAKERIST is a busy French-European bistro and bakery concept in Dubai, and we’re looking for a strong Restaurant Supervisor who knows how to lead from the floor.

We don't need someone who simply wears a Supervisor title.

We need someone who is present, energetic, organized, and involved — someone the team can rely on when the restaurant gets busy and Guests immediately feel comfortable approaching.

WHAT WE’RE LOOKING FOR

• Proven experience as a Restaurant Supervisor, Team Leader, or strong Senior Waiter ready for the next step
• Experience in a busy, high-volume restaurant or café
• UAE hospitality experience preferred
• Clear and confident English
• Excellent social and communication skills
• Naturally smiling, positive, and energetic
• Strong Guest-handling and problem-solving skills
• Confident with POS, cashiering, opening and closing procedures
• Good understanding of sales, upselling, and restaurant KPIs
• Strong grooming and professional presentation
• Flexible and comfortable working busy shifts, weekends, and public holidays

YOUR JOB IS TO MAKE THE SHIFT WORK

When the restaurant is full, we need you on the floor.

You should know:

Who needs help.

Which table has been waiting.

Where the service is slowing down.

Which Guest isn't happy.

Who on your team needs direction.

And what needs to happen next.

You will:

• Lead and organize the FOH team during service
• Conduct briefings and allocate sections
• Monitor service speed and Guest satisfaction
• Welcome and interact with Guests
• Handle complaints and recover difficult situations professionally
• Coach Waiters, Runners, Baristas, and other FOH team members
• Maintain BAKERIST service, grooming, and cleanliness standards
• Monitor POS, cashiering, discounts, and closing procedures
• Support sales and natural upselling
• Coordinate closely with the Kitchen, Bar, and Management
• Take ownership of problems until they are resolved

WE WANT A LEADER WHO IS VISIBLE

A Supervisor shouldn't spend the busiest part of the shift standing in the corner checking their phone.

Be on the floor.

Talk to Guests.

Help your Waiter.

Run food when necessary.

Notice the details.

Solve problems.

Keep the team motivated.

And when the pressure goes up, your energy should bring the team up — not bring them down.

THE PERSON WE WANT

You don't need to be the loudest person in the restaurant to be a strong leader.

But your team should trust you, Guests should feel comfortable with you, and management should know that when you're running the floor, the operation is under control.

If you're passionate about hospitality, enjoy leading people, and have the energy to thrive in a busy restaurant environment, we want to meet you.

Apply with your updated CV and tell us about the busiest restaurant operation you've worked in. 🥐