Restaurant Supervisor

Restaurant Supervisor – Harrys, Newcastle

Location: Harrys, Newcastle

Job Type: Full-time or Part-time

Pay: From £12.71 per hour, with a higher rate available for candidates with relevant supervisory and management experience. Pay will reflect the successful candidate’s experience, responsibilities and suitability for the role.

About the Role

Harrys is looking for an experienced and reliable Restaurant Supervisor to join our team in Newcastle.

The successful candidate will play an important role in the day-to-day operation of the restaurant, taking responsibility for the smooth running of service, maintaining high standards and supporting the team.

This position would suit an experienced hospitality professional who is confident leading a team, comfortable making decisions and able to remain organised and professional in a busy environment.

You will be expected to lead by example, take ownership of your responsibilities and ensure that both service and operational standards are consistently maintained.

Key Responsibilities

• Take responsibility for the effective running of the restaurant during each shift.
• Lead, support and motivate the front-of-house team.
• Coordinate service and ensure consistently high standards of customer service.
• Complete opening and closing procedures to the required standard.
• Monitor standards of cleanliness, presentation, service and guest experience.
• Deal professionally with customer enquiries, feedback and complaints.
• Ensure food safety, hygiene and health & safety procedures are followed.
• Support the training and development of team members.
• Communicate effectively with management and the wider team.
• Identify and resolve operational issues promptly.
• Maintain a professional and positive working environment.
• Support management with the day-to-day operation of the restaurant as required.

Experience and Skills

The successful candidate will ideally have:

• At least 4 years' supervisory experience within a restaurant, bar, hotel or similar hospitality environment.
• Proven experience leading and supporting a team.
• Good knowledge of food safety, hygiene and health & safety requirements.
• Strong communication and organisational skills.
• The ability to work effectively under pressure and manage competing priorities.
• Confidence in making decisions and taking responsibility during service.
• A professional approach to customer service.
• Good attention to detail.
• Experience with restaurant opening and closing procedures.
• Previous management experience would be advantageous.

Personal Qualities

We are looking for someone who is:

• Reliable and accountable, with a strong sense of responsibility.
• Professional and approachable, with good communication skills.
• Organised and proactive, with the ability to identify what needs to be done without constant direction.
• Calm under pressure, particularly during busy services.
• Hands-on, with a willingness to support the wider team when required.
• Consistent, with a focus on maintaining high standards.
• Team-focused, with the ability to build positive working relationships.

What We Offer

• From £12.71 per hour, with a higher rate available for candidates with relevant supervisory and management experience.
• Full-time or part-time opportunities.
• Company pension.
• Employee discount.
• Discounted or free food.
• Supportive working environment.
• Opportunities for further development within hospitality.

How to Apply

If you have relevant supervisory experience and are interested in joining the team at Harrys, we would be pleased to hear from you.

Please submit your application outlining your relevant experience and why you would be suitable for the role.

Job Types: Full-time, Part-timeWork Location: In person

Pay: From £12.71 per hour

Expected hours: 15.0 – 35.0 per week

Benefits:

• Company pension
• Discounted or free food

Work Location: In person