Restaurant Supervisor

Job Summary:

We are seeking an experienced and customer-focused Restaurant Supervisor to oversee daily operations in our dining establishment. The ideal candidate will ensure excellent guest experiences, support the front-of-house team, and help maintain high standards of food quality, service, cleanliness, and compliance.

Key Responsibilities:

• Supervise and coordinate the daily front-of-house restaurant operations.
• Ensure smooth and efficient service that meets customer satisfaction.
• Train, mentor, and manage staff performance to maintain service quality.
• Resolve customer complaints and concerns promptly and professionally.
• Maintain cleanliness and organization of the dining area and workstations.
• Monitor inventory levels of supplies and place orders as needed.
• Ensure adherence to food safety and hygiene regulations.
• Assist with scheduling and delegating tasks to team members.
• Support in opening and closing procedures, including cash handling.
• Coordinate with the kitchen team to ensure timely and accurate food delivery.
• Provide feedback and suggestions to management for operational improvements.

Qualifications:

• Proven experience as a restaurant supervisor or similar role.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service abilities.
• Ability to work in a fast-paced environment and handle pressure.
• Basic knowledge of food safety and hygiene standards.
• Familiarity with POS systems and basic computer skills.
• High school diploma or equivalent; hospitality or management training is a plus.

Job Type: Full-time

Pay: Php20,000.00 - Php21,000.00 per month

Work Location: In person