Restaurant Supervisor

Restaurant Supervisor

About the Role

We are seeking a dynamic, high-energy, and professional Restaurant Supervisor to join our team.  You will play a pivotal role in elevating the guest journey, leading floor operations, and maintaining our high standards of hospitality.

This role is ideal for an ambitious hospitality professional who is passionate about guest relations, team collaboration, and driving revenue through exceptional service.

Key Responsibilities:

• Act as the primary welcoming presence on the floor, delivering a warm, professional, and memorable first impression to all guests.

• Oversee and assist in the seamless delivery of food and beverage services, ensuring uncompromising quality and attention to detail.

• Supervise daily opening/closing procedures, including meticulous table settings, station setups, and inventory replenishment.

• Maintain pristine standards of neatness, cleanliness, and sanitation across the dining floor in alignment with regulatory and company standards.

• Handle guest inquiries, bookings, and complaints across phone and email channels with a diplomatic, solution-oriented, and positive approach.

• Coordinate special requests, arrangements, birthdays, and strict dietary requirements to exceed guest expectations.

• Assist the management team with venue event inquiries, and basic event logistics.

Requirements:

• A proactive learning mindset, a strong sense of personal accountability, and a proven track record as a supportive team player in the dining / hospitality or related industry.
• Excellent spoken English and Cantonese are essential; basic proficiency in Mandarin will be an absolute advantage.
• Immediately available will be highly preferred
• Working Location: Tai Koo

Why Join Us?

We believe a happy team creates the best food. Our package includes:

• Free duty meal
• Competitive salary package
• Work-Life balance of 5-day work
• Flexible shift schedule
• A supportive, "staff-friendly" environment that encourages professional growth
• Staff discounts
• Excellent career opportunities