Restaurant Supervisor

Overview
We are seeking a dedicated and enthusiastic Hospitality Expert. The ideal candidate will possess a strong background in hospitality and demonstrate exceptional leadership skills.

As a Restaurant Supervisor, you will be responsible for ensuring that our guests receive outstanding service while maintaining high standards of food safety and quality. Your role will involve supervising staff incorporating on the job training, managing the booking system, and fostering a positive team environment.

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As we head into autumn we are searching for the right candidate to join our front of house team, assisting the General Manager with day to day operations.

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The Waggon Inn - is a gastro pub operating in its current format for 12 years. A hard earned reputation in the local area needs not just to be maintained but improved upon. The menus have a combination of well established pub favourite dishes and more refined dishes depending on the occasion. The right candidate will need to be able to maintain the level of service quality, whilst working in a fast paced environment as The Waggon Inn is positioned in a prominent location with a high volume of covers.

Our sister site, also in the village of Uppermill, is the rosette restaurant Salt. Offering casual fine dining in a sophisticated environment.

Having multiple sites provides the right candidate with a great opportunity to increase knowledge and for future progression.

Responsibilities

• Oversee daily restaurant operations to ensure smooth functioning and exceptional guest experiences.
• Supervise and train front of house staff to maintain high standards of service.
• Ensure compliance with food safety regulations and maintain cleanliness in all areas of the restaurant.
• Manage inventory, ordering supplies, and controlling costs to maximise profitability.
• Action training programmes for front of house employees to enhance team performance.
• Handle customer enquiries, complaints, and feedback with professionalism and care.
• Monitor staff performance, providing constructive feedback and support for professional development.

Experience

• Proven experience in a supervisory position within the hospitality industry.
• Demonstrated leadership abilities with experience in team dynamics and staff development.
• Excellent communication skills with the ability to motivate a diverse team.
• A passion for delivering outstanding customer service and creating memorable dining experiences.

If you are an enthusiastic leader with a knowledge of the local area's hospitality offering, we invite you to apply for this exciting opportunity to join our team as a Restaurant Supervisor. Candidates are invited to communicate via email with a personal statement or cover letter.

Job Types: Full-time, Part-time

Pay: £13.25-£13.50 per hour

Benefits:

• Company pension
• Employee discount

Experience:

• Hospitality: 5 years (required)
• Supervising: 1 year (required)

Work Location: In person