Layla's American Tavern
Restaurant Supervisor
14 days ago
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Important information
Contract type:
Permanent
Salary:
$49,920 – $60,320 / year
Location:
Boston, MA, USA
Work mode:
Onsite
Published on:
9 October 2026
What they need
Layla's American Tavern is seeking a dependable and organized Restaurant Supervisor to support daily restaurant operations and help lead the service team. This role involves coordinating staff activities, maintaining food and service standards, assisting guests, and ensuring smooth workflow throughout each shift. The ideal candidate has strong communication and leadership skills and is comfortable working in a fast-paced restaurant environment.
Key Responsibilities
- Support daily restaurant operations and guest-service activities.
- Coordinate staff assignments and workflow throughout each shift.
- Guide and support servers, hosts, bartenders, and other restaurant team members.
- Monitor food quality, order accuracy, cleanliness, and guest-service standards.
- Assist with training, onboarding, and coaching new and existing employees.
- Respond professionally to guest questions, requests, and service concerns.
- Help maintain efficient guest flow and timely order service.
- Monitor food, beverage, and restaurant supply levels.
- Assist with receiving, organizing, and restocking supplies.
- Support POS operations and established cash-handling procedures.
- Maintain clean, organized, and properly stocked dining and service areas.
- Assist with opening and closing procedures.
- Communicate staffing and operational needs to restaurant management.
- Follow food-safety, sanitation, workplace safety, and company procedures.
Qualifications
- Previous restaurant, hospitality, or food-service experience.
- Previous supervisory, shift-lead, or team-lead experience is preferred.
- Strong communication, leadership, and customer-service skills.
- Dependable, organized, and comfortable taking responsibility.
- Ability to prioritize tasks in a busy restaurant environment.
- Good problem-solving and organizational skills.
- Familiarity with POS systems and restaurant procedures.
- Ability to support and motivate team members.
- Professional and respectful approach to guests and coworkers.
Benefits
- On-the-job training and management support.
- Opportunities to develop leadership and restaurant operations skills.
- Flexible scheduling may be available.
- Employee meal discounts or restaurant perks may be available.
- Supportive and team-oriented work environment.
- Additional benefits may vary by position and location.
About the Company
Layla's American Tavern provides a restaurant and tavern dining environment focused on food, beverages, hospitality, and guest satisfaction. The team works together to maintain efficient service and create a welcoming experience for customers.
Pay: $24.00 - $29.00 per hour
Expected hours: 34.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
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