RESTAURANT SUPERVISOR

Black Sheep Restaurants (HK) is inviting you to join our new restaurant in Singapore!

ROLE:
The Supervisor has a passion for hospitality and is committed to delivering memorable guest experiences and world-class service. They demonstrate a high level of responsibility and pride in their work. The Supervisor has a strong work ethic, natural ability to train fellow teammates and is ready to support the Manager/s in all daily operational tasks to ensure the smooth running of the restaurant.

RESPONSIBILITIES:

• Support the Restaurant Manager/s to lead operations with passion, integrity and knowledge while promoting the culture and defining principles of Black Sheep Restaurants.
• Lead from the front, telling our story and delivering memorable guest experience and world-class service.
• Engage guests to understand their needs, exceed expectations and create Champions.
• Help induct, welcome, support and onboard new joiners.
• Identify team training needs and partake in ongoing on-the-job training to improve personal and team performance.
• Share your knowledge to coach the team on hospitality and guest experience best practice, table maintenance and order of service.
• Provide direction and leadership to team members to stay motivated, focused and achieve restaurant goals.
• Assist the Manager/s in all daily managerial tasks to maintain the effective operation of the restaurant.
• Assist Restaurant Manager in interview and hiring process.
• Will be consulted prior to the final hiring and selection of candidates, if deemed necessary by the Restaurant Manager.
• Supervise with stock counts, inventory management, scheduling and weekly meeting preparation where needed.
• Supervise the daily opening/ closing duties including End of Day practices and reporting from both Revel and Seven Rooms.
• Follow and uphold all Black Sheep Restaurants guidelines, protocols and checklists.
• Manage the restaurant to exceed standards of food quality, safety, hygiene, cleanliness and maintenance.
• Develop an in-depth understanding of the restaurants’ concepts, menus and wine lists.
• Take a keen interest in food, wine, the hospitality industry and happenings across the Black Sheep Restaurants community.
• Nurture a positive working environment, building strong relationships with teammates.

EXPERIENCE:

• Previous experience in a Restaurant Supervisor role.
• Thorough knowledge of service, hospitality, food and beverage.
• Driven to progress into a Managerial position and develop their career in hospitality.

ARE YOU A BLACK SHEEP?

• You put community first and are committed to serving and supporting the individuals in that community.
• You have big hopes, big dreams and big aspirations.
• You are uncompromising in your pursuit of excellence.
• You choose optimism and play with joy.
• You choose to do the right thing every step of the way.
• You treat everyone with equal respect.