Restaurant Supervisor

The Hub Cafe is seeking a responsible and customer-focused Restaurant Supervisor to oversee daily service operations, support team members, and ensure a positive dining experience. The ideal candidate will have strong communication and organizational skills, with the ability to supervise staff, maintain service standards, and help the management team run the café efficiently.

Key Responsibilities

• Supervise daily restaurant and café service operations.
• Coordinate front-of-house activities to ensure smooth service.
• Assign duties and monitor employee performance during shifts.
• Train and support new and existing team members.
• Prepare staff schedules and coordinate shift coverage.
• Welcome customers and ensure professional, friendly service.
• Handle customer questions, feedback, and complaints.
• Coordinate with kitchen staff to ensure timely order preparation.
• Monitor food and beverage quality and presentation.
• Maintain cleanliness and organization throughout the dining area.
• Ensure compliance with food safety, hygiene, and sanitation standards.
• Monitor stock levels and report supply shortages.
• Assist with inventory checks and ordering supplies.
• Support cash handling and point-of-sale (POS) procedures.
• Oversee opening, closing, and shift handover activities.
• Help resolve service issues and improve workflow.
• Communicate operational concerns to the Restaurant Manager.
• Promote teamwork and maintain a professional working environment.

Qualifications & Skills

• Previous experience in restaurant supervision or hospitality preferred.
• Strong leadership and team-coordination skills.
• Excellent customer-service and communication abilities.
• Knowledge of restaurant operations and service standards.
• Understanding of food safety and sanitation requirements.
• Ability to train, guide, and motivate employees.
• Familiarity with POS systems and cash-handling procedures.
• Good organizational and time-management skills.
• Strong problem-solving and multitasking abilities.
• Attention to detail and commitment to customer satisfaction.
• Ability to work effectively in a fast-paced environment.
• Flexibility to work mornings, evenings, weekends, and holidays as needed.
• Hospitality training or equivalent experience preferred.

Benefits

• Competitive pay based on experience.
• Opportunities for career development and advancement.
• Supportive and collaborative work environment.
• Staff meals or discounts, subject to company policy.
• Opportunities to develop leadership and supervisory skills.
• Paid time off and additional benefits, subject to company policy.

Pay: $22.00 - $28.00 per hour

Expected hours: 32.0 per week

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person