Restaurant Supervisor

Restaurant Supervisor

The Tony Hotel South Beach | Miami Beach, FL

Join Our Team

The Tony Hotel South Beach is seeking an energetic, service-driven, and hands-on Restaurant Supervisor to support the daily operations of our Food & Beverage outlets. This leadership position is responsible for ensuring exceptional guest experiences, maintaining service excellence, supporting team development, and assisting in the efficient operation of the restaurant and bar.

If you are passionate about hospitality, enjoy leading teams, and thrive in a fast-paced environment, we'd love to hear from you.

Compensation & Benefits

• $23.00 per hour
• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Employee Discounts
• Career Growth & Advancement Opportunities
• Supportive Team Environment

Position Summary

The Restaurant Supervisor oversees the day-to-day operations of the restaurant and bar outlets, ensuring exceptional guest service, operational efficiency, and compliance with hotel and departmental standards. This position assists in leading front-of-house team members, maintaining service excellence, supporting training initiatives, and creating memorable dining experiences for guests.

Essential Duties & Responsibilities

• Supervise and coordinate daily restaurant operations to ensure efficient service and guest satisfaction.
• Lead, motivate, and support restaurant team members in delivering exceptional hospitality experiences.
• Monitor and ensure compliance with hotel policies, service standards, health regulations, and safety procedures.
• Conduct daily pre-shift meetings and communicate operational priorities, menu updates, and guest expectations.
• Maintain restaurant cleanliness, organization, and presentation standards.
• Respond promptly and professionally to guest concerns and service recovery opportunities.
• Assist with staff scheduling, labor management, and shift coverage as directed.
• Train, coach, and mentor team members to improve performance and service delivery.
• Monitor employee productivity and adherence to service standards.
• Coordinate with Culinary, Housekeeping, Engineering, and Front Office teams to ensure seamless operations.
• Ensure food and beverage presentations consistently meet quality standards.
• Monitor inventory levels and communicate operational needs to management.
• Support promotional initiatives and revenue-generating programs.
• Assist with cash handling procedures, POS operations, and end-of-shift reconciliation.
• Maintain a visible and active presence on the restaurant floor during service periods.
• Ensure compliance with responsible alcohol service regulations.

Additional Responsibilities

• Participate in interviewing, onboarding, and training new team members.
• Assist with employee performance reviews and development planning.
• Support private events, catering functions, and group business activities.
• Attend departmental meetings and leadership training sessions.
• Assist management with operational reporting and special projects.
• Perform additional duties as assigned to support hotel operations.

Qualifications

• High School Diploma or equivalent required.
• Associate's or Bachelor's Degree in Hospitality Management or related field preferred.
• Minimum two (2) years of restaurant supervisory or food and beverage leadership experience preferred.
• Previous hotel restaurant experience strongly preferred.
• Strong knowledge of food and beverage operations and service standards.
• Experience with POS systems and cash handling procedures.
• Strong leadership, communication, and team-development skills.
• Proficiency with Microsoft Office applications.
• Food Handler and Responsible Vendor certifications as required.
• Availability to work nights, weekends, holidays, and special events.

What We're Looking For

• Strong leadership and employee development skills.
• Passion for hospitality and guest service excellence.
• Excellent communication and interpersonal skills.
• Strong conflict resolution and problem-solving abilities.
• Ability to effectively manage multiple priorities in a fast-paced environment.
• Professional appearance and demeanor.
• High level of accountability, integrity, and sound judgment.
• Ability to work collaboratively with diverse teams.

Why Join The Tony Hotel South Beach?

The Tony Hotel South Beach offers a unique opportunity to be part of a team committed to delivering memorable guest experiences in one of Miami Beach's most iconic locations. We value teamwork, professionalism, and hospitality excellence while providing opportunities for growth and career advancement.

Apply Today

If you're a hospitality professional who enjoys leading teams, driving service excellence, and creating memorable dining experiences, we'd love to meet you.

Position: Restaurant Supervisor
Location: Miami Beach, FL
Pay: $23.00 per hour
Job Type: Full-Time
Department: Food & Beverage
Benefits: Paid Time Off, Health Insurance, Dental Insurance, Employee Discounts, and More.

Pay: $23.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person