Restaurant Supervisor

5Church Midtown is seeking a professional and motivated Restaurant Supervisor to oversee daily service operations, support staff performance, and ensure an exceptional dining experience for guests. The ideal candidate will have strong communication and leadership skills, a customer-focused attitude, and the ability to coordinate front-of-house activities while maintaining high standards of hospitality, efficiency, and service quality.

Key Responsibilities

• Supervise daily restaurant service and front-of-house operations.
• Coordinate staff assignments and monitor shift performance.
• Support the training and development of restaurant employees.
• Ensure guests receive attentive, friendly, and professional service.
• Manage reservations, seating arrangements, and dining room workflow.
• Handle customer questions, feedback, and complaints professionally.
• Coordinate with kitchen staff to ensure accurate and timely orders.
• Monitor food presentation and service standards.
• Assist with staff scheduling and shift planning.
• Maintain clean, organized, and well-presented dining areas.
• Support opening, closing, and shift handover procedures.
• Monitor supplies and report inventory needs to management.
• Ensure compliance with food safety, sanitation, and workplace policies.
• Assist with point-of-sale procedures and accurate payment handling.
• Communicate restaurant policies, specials, and service expectations to staff.
• Identify service issues and recommend operational improvements.
• Help maintain a positive and collaborative team environment.
• Support special events, busy service periods, and promotional activities.
• Report operational concerns and staff needs to restaurant management.

Qualifications & Skills

• Previous experience in restaurant service or hospitality supervision preferred.
• Strong leadership and team-coordination abilities.
• Excellent customer service and communication skills.
• Knowledge of restaurant operations and dining service standards.
• Ability to train, support, and motivate team members.
• Strong organizational and time-management skills.
• Ability to handle customer concerns calmly and professionally.
• Familiarity with POS systems and reservation platforms.
• Knowledge of food safety, hygiene, and sanitation procedures.
• Good problem-solving and decision-making abilities.
• Attention to detail and commitment to service quality.
• Ability to work efficiently in a fast-paced restaurant environment.
• Flexibility to work evenings, weekends, and holidays as required.

What We Offer

• Competitive salary based on experience.
• Opportunities for career development and advancement.
• A professional and collaborative work environment.
• On-the-job leadership training.
• Potential for performance-based incentives and additional benefits, where applicable.

Pay: $22.00 - $28.00 per hour

Expected hours: 32.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person