Restaurant Supervisor

Job Summary

Fallow is seeking an organized, motivated, and customer-focused Restaurant Supervisor to oversee daily service operations, support restaurant staff, and ensure an excellent guest experience. The ideal candidate should have strong leadership and communication skills, with the ability to coordinate front-of-house activities and maintain high service standards in a fast-paced restaurant environment.

Key Responsibilities

• Supervise daily restaurant service and front-of-house operations
• Support, guide, and coordinate servers and other restaurant team members
• Welcome guests and ensure friendly, professional customer service
• Assign staff duties and help coordinate shift activities
• Monitor service quality, food presentation, and guest satisfaction
• Handle customer questions, feedback, and complaints professionally
• Communicate effectively with kitchen staff and restaurant management
• Maintain clean, organized, and welcoming dining and service areas
• Assist with opening, closing, and shift handover procedures
• Ensure compliance with restaurant safety, sanitation, and service standards

Requirements

• Previous Restaurant Supervisor, Shift Leader, or hospitality experience preferred
• Strong leadership, communication, and customer service skills
• Friendly, professional, and dependable attitude
• Excellent organizational and time-management abilities
• Ability to multitask in a busy restaurant environment
• Strong teamwork and problem-solving skills
• Knowledge of restaurant service, safety, and sanitation standards

Apply Now

Pay: £14.00-£24.00 per hour

Expected hours: 35.0 per week

Benefits:

• Cycle to work scheme
• Free parking
• Gym membership
• Health & wellbeing programme
• Sick pay
• Store discount

Work Location: In person