Restaurant Supervisor

Restaurant Supervisor

Join the team at Bonne Santé – one of Plymouth's leading independent restaurants and cocktail bars.

We're looking for an experienced and enthusiastic Restaurant Supervisor who is ready to take the next step in their hospitality career. This is an excellent opportunity to join a busy, award-winning independent venue in the heart of Plymouth's historic Barbican.

Working closely with our management team, you'll play a key role in delivering exceptional guest experiences, leading by example on the floor, supporting staff development, and helping to maintain the high standards our guests expect. This is a hands-on supervisory role, combining restaurant service, bar support, team leadership, and operational responsibilities.

Key Responsibilities

• Deliver exceptional table service and create memorable guest experiences.
• Lead and manage your section, ensuring smooth and efficient service throughout each shift.
• Support opening and closing procedures, ensuring the venue is fully prepared for service.
• Lead by example, inspiring the team through outstanding customer service and professionalism.
• Deliver and oversee our popular Bottomless Brunch and Bottomless Supper experiences.
• Assist with the induction, coaching and ongoing training of new team members.
• Resolve guest queries and complaints professionally and confidently.
• Support the bar team by preparing and serving quality drinks and beautifully presented cocktails when required.
• Assist with the organisation and delivery of private events, group bookings and pre-orders.
• Communicate effectively with management, providing daily reports and operational updates where required.
• Help maintain cleanliness, organisation and company standards across all areas of the venue.

What We're Looking For

The ideal candidate will have:

• Previous supervisory experience within a busy restaurant, bar or hospitality venue.
• Experience leading and motivating small teams of front-of-house staff.
• Excellent communication and organisational skills.
• Confidence using restaurant reservation or hosting systems (ResDiary or similar).
• Strong customer service skills with a genuine passion for hospitality.
• The ability to coach, mentor and develop less experienced team members.
• Bartending experience is essential, with cocktail-making experience highly desirable.
• A positive, proactive attitude and the ability to remain calm under pressure.
• Flexibility to work evenings, weekends and busy seasonal periods.

What We Offer

• Ongoing training and professional development.
• A supportive and friendly team environment.
• The opportunity to work in one of Plymouth's busiest and most exciting restaurant and cocktail bar venues.
• Flexible working shifts, perfect for working around university studies.
• Staff discounts and team incentives.
• Competitive rates of pay based on experience.
• Flexible 15 - 35 hours per week
• Evening and weekend availability is essential.

Pay: £13.21 per hour

Benefits:

• Discounted or free food
• Employee discount

Application question(s):

• If you are successful within your application, would you be required to work a notice period with your current employment? Yes, or No, if yes, how long is this and would you be able to manage onboarding shifts with us during this time?
• What do you most love about hospitality?

Experience:

• Team leadership: 1 year (preferred)
• Restaurant server: 3 years (preferred)
• Bar tending: 1 year (preferred)
• Cocktail tending: 1 year (preferred)

Work Location: In person