Restaurant Supervisor

The Restaurant Supervisor is responsible for overseeing daily restaurant and tavern operations, supervising staff, and ensuring an excellent guest experience. This role involves coordinating food and beverage service, maintaining hospitality standards, managing shift activities, and supporting the management team in delivering efficient operations. The ideal candidate has strong leadership skills, excellent customer-service abilities, and the ability to work effectively in a fast-paced restaurant environment.

Key Responsibilities:

• Supervise daily restaurant and tavern operations during assigned shifts.
• Lead and support front-of-house staff, servers, and bartenders.
• Assign staff duties and coordinate shift schedules and breaks.
• Train new employees on service procedures and company standards.
• Ensure guests receive friendly, attentive, and professional service.
• Handle customer questions, feedback, and complaints professionally.
• Monitor food quality, beverage presentation, and order accuracy.
• Coordinate with kitchen and bar teams to maintain smooth service.
• Maintain cleanliness and organization throughout dining and bar areas.
• Ensure compliance with food-safety, sanitation, and workplace-safety standards.
• Assist with inventory checks, stock replenishment, and supply control.
• Support POS operations, payment processing, and cash-handling procedures.
• Follow responsible alcohol-service practices and applicable regulations.
• Oversee opening, closing, and shift handover procedures.
• Monitor employee performance and provide constructive feedback.
• Help resolve staffing and operational challenges during busy periods.
• Support promotions, special events, and customer-engagement activities.
• Ensure employees follow company policies and service standards.
• Communicate operational issues and shift updates to restaurant management.
• Identify opportunities to improve service quality and guest satisfaction.

Qualifications & Skills:

• Previous experience in restaurant, tavern, or hospitality operations.
• Supervisory or team-lead experience preferred.
• Strong leadership and team-coordination abilities.
• Excellent communication and customer-service skills.
• Knowledge of restaurant, bar, and dining-room operations.
• Familiarity with POS systems and payment-processing procedures.
• Understanding of food safety, sanitation, and hygiene practices.
• Knowledge of responsible alcohol service and applicable regulations.
• Strong organizational and time-management skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Professional attitude, reliability, and attention to detail.
• Ability to motivate staff and maintain service standards.
• Flexibility to work evenings, weekends, and holidays as required.

What We Offer:

• Competitive compensation based on experience.
• Opportunities for professional development and career advancement.
• A supportive and collaborative hospitality team.
• Opportunities to develop leadership and restaurant-management skills.
• Potential employee benefits or performance-based incentives, depending on company policy.

Pay: $23.00 - $27.00 per hour

Expected hours: 32.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person