Restaurant Supervisor

About the role

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Rasa Istimewa Restaurant @ Safra Jurong Pte. Ltd. in the Boon Lay West Region. This is a full-time position that will play a key role in ensuring the smooth and efficient operation of our restaurant.

Key responsibilities

Oversee the day-to-day operations including stock-taking, opening & closing

Provide excellent customer service and build great customer relations

Resolve customer complaints professionally and take appropriate corrective actions for service recovery

Document and file expenses and supplier invoices

Assist in providing monthly sales reports to monitor store performance

Assist in optimizing the revenue and overall profitability of the Restaurant

Assist with training, motivation and discipline of all front-of-house employees through ongoing performance appraisals

Ensure strict employee compliance to company's SOPs, sanitation and safety standards

Facilitate compliance with legislative and regulatory requirements including renewal of licenses (i.e. MUIS, SFA)

Confer & negotiate packages to potential wedding or corporate event clients

About you

Minimum 2 years' experience in a similar restaurant supervisor or management role

Good communication skills (oral & written)

Well-versed with Restaurant POS, Tablets and Terminals for Online/App orders

Proficient in MS Office Tools & Adobe Office

Good command of English and Chinese to effectively communicate with customers & colleagues

Knowledge of food safety and hygiene regulations

Displays strong sense of integrity and professionalism in all aspects of work

Flexible and adaptable, able to work in a fast-paced environment

Can start work in Nov or Dec 2026

Benefits

Competitive salary and bonus structure

Opportunities for training and professional development

Discounts on meals and other restaurant offerings

Popularly known as Rasa Istimewa C2K, our first outlet at CCK Park have now relocated to Rasa Istimewa Restaurant @ SAFRA Jurong after 10 years of operations. We have now 3 outlets under our brand, namely Rasa Istimewa Woodlands Waterfront, Rasa Istimewa @ Pasir Ris Park and our latest at Boon Lay. We are honored to have received the Circle of Excellence Award (2014) & Asia Enterprise Brand Award (2018) as part of our achievements. We specialize in Halal-certified Malaysian-style Seafood Cuisine since 1997, and strive to commit to our motto 'Where Good Food Congregates' where all communities can meet & dine together. Beside dining, our Restaurant also hosts Weddings and Corporate functions. Be part of the growing F&B scene and join our dynamic & diverse team today.