Restaurant Supervisor / Lead Server

At Chartwell Hospitality, we lead with integrity, support one another, and celebrate success together. Join a team committed to doing things the right way—and helping you grow along the way.

Perks

No downtown trafffic! Free parking, Uniforms provided, Chartwell Hospitality Benefits, Marriott Associate Travel Benefits, Employee Referral Bonus, 401k with match, and more!

We’re looking for motivated, service-driven professionals who are ready to take the next step from serving into leadership. If you take pride in leading by example, and enjoy building strong teams, this is your opportunity to grow into a management role.

As a Supervisor, you’ll play a hands-on leadership role overseeing Restaurant, In-Room Dining, and Bar operations. You’ll be the go-to leader on the floor—coaching, supporting, and inspiring your team while delivering exceptional guest experiences.

• Lead daily operations across multiple outlets while maintaining a strong floor presence
• Coach and develop staff through hands-on training and ongoing performance feedback
• Set service standards and ensure brand and quality expectations are exceeded
• Inspire accountability, professionalism, and teamwork
• Ensure the restaurant is fully prepared and guest-ready before every shift
• Partner with hotel departments to create seamless guest experiences
• Resolve guest concerns in real time and turn challenges into wins
• Manage cash handling, closeouts, and operational procedures with integrity
• Communicate effectively with leadership through shift logs, reports, and updates

As a Server, you will

• Deliver prompt, excellent service to ensure an exceptional guest experience.
• Offer helpful guidance with menu offerings, responding knowledgeably to questions.
• Help with dessert and beverage preparation and ensure all dishes present well and are to order before serving promptly to guests.
• Periodically check in to ensure guest needs are met, then graciously present an accurate check and collect payment at the conclusion of the meal.

Fundamentals

Excellent verbal and written English communication skills are required. One year of server experience is helpful. Successful TIPs training and the ability to use payment systems is expected. This position requires full mobility, continuous quick-paced movement, lifting and carrying up to 40 pounds and pushing food carts up to 100 pounds.

Physical Requirements:

While performing the essential functions of this position (and other duties as assigned), an employee may be required to sit, stand, walk, bend, reach, and use hands and fingers to handle or operate objects, tools, and equipment. The position may also require lifting or moving items weighing up to 40 pounds, communicating verbally, and utilizing close vision for computer-related tasks.

Benefits

Hotel and Travel Discounts

Dynamic Team and Excellent Culture

Professional and Personal Development with a growing company

Medical (w/HSA), Dental, Vision, Life & AD/D, LTD, STD, Voluntary Life and Supplemental Insurance

401K with Company Match

PTO and Vacation

Tuition Reimbursement

Daily Pay

Bonus and Engagement Incentives

Other Travel and Entertainment Perks