Restaurant Supervisor (LSN)

Feather and Bone Holdings Ltd is a Premium Grocer & Restaurant concept . We are located in Central / Happy Valley / Clearwater Bay / Sai Ying Pun / Mid-Levels / Wan Chai/ Tsuen Wan / Yuen Long/ Sai Kung & Causeway Bay Hong Kong.

Launched by the founders of the popular “Three Butchers” online deli, Feather and bone brings top quality meats sourced directly from Australian farmers to the heart of Hong Kong. In-store and through the online store customers can get premium cuts of meat hand-cut daily by our butchers. Our market-fresh produce is selected daily by our dedicated staff in addition to our selection of seasonal products imported from Australia, Europe and the US.

Restaurant Supervisor (LSN)

About the Role

We are seeking a dynamic, high-energy, and professional Restaurant Supervisor to join our team. You will play a pivotal role in elevating the guest journey, leading floor operations, and maintaining our high standards of hospitality.

This role is ideal for an ambitious hospitality professional who is passionate about guest relations, team collaboration, and driving revenue through exceptional service.

Key Responsibilities:
Act as the primary welcoming presence on the floor, delivering a warm, professional, and memorable first impression to all guests.

Oversee and assist in the seamless delivery of food and beverage services, ensuring uncompromising quality and attention to detail.

Supervise daily opening/closing procedures, including meticulous table settings, station setups, and inventory replenishment.

Maintain pristine standards of neatness, cleanliness, and sanitation across the dining floor in alignment with regulatory and company standards.

Handle guest inquiries, bookings, and complaints across phone and email channels with a diplomatic, solution-oriented, and positive approach.

Coordinate special requests, arrangements, birthdays, and strict dietary requirements to exceed guest expectations.

Assist the management team with venue event inquiries, and basic event logistics.

Requirements:
A proactive learning mindset, a strong sense of personal accountability, and a proven track record as a supportive team player in the dining / hospitality or related industry.

Excellent spoken English and Cantonese are essential; basic proficiency in Mandarin will be an absolute advantage.

Immediately available will be highly preferred

Working Location: Causeway Bay

Why Join Us?

We believe a happy team creates the best food. Our package includes:

Free duty meal

Competitive salary package

Work-Life balance of 5-day work

Flexible shift schedule

A supportive, "staff-friendly" environment that encourages professional growth

Staff discounts

Excellent career opportunities

If you are a dedicated hospitality professional looking to advance your career with an exciting Western dining concept, we’d love to hear from you!

Please send your updated Resume / CV along with your current and expected salary to the platform or [email redacted, apply via Company website]

Feather and Bone is an equal opportunity employer. Personal data collected will be used strictly for recruitment purposes.

Full-time