Restaurant Supervisor/Assistant Mgr

About the role

Support Restaurant Manager to oversee all front of the house restaurant operations.

Key responsibilities

• No Split Shift, meals provided
• 5 days work week
• 3 mins walk / 80m from Havelock MRT Station
• Monthly and Annual incentives
• Support Restaurant Manager to oversee all front of the house restaurant operations
• Ensure reservations and walk-ins are seated to optimal capacity
• Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
• Maintain quality control for all food served
• Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
• Oversee hygiene standards
• Seek ways to cut waste and decrease operational costs
• Receive complaints and resolve problems
• Prepare and take photos and/or videos weekly for social media posting, including post Event photos/videos
• Design of marketing posters on a regular basis
• Ensure all staff follow the Service SOP, which covers Customer Service, Food Knowledge, Wine Knowledge, Build Customer Loyalty, Contribute to Sales Growth and Cigar Knowledge