Restaurant Team Member

Job Summary

Miller & Carter Glasgow is seeking a friendly, reliable, and customer-focused Restaurant Team Member to help deliver excellent service and create a welcoming dining experience. The successful candidate will support daily restaurant operations, assist customers, coordinate with kitchen and front-of-house colleagues, and maintain high standards of cleanliness and presentation. The ideal candidate will have a positive attitude, strong communication skills, and the ability to work effectively in a busy restaurant environment.

Job Description

• Welcome customers warmly and help create a positive dining experience.
• Assist with seating customers and directing them to their tables when required.
• Take food and beverage orders accurately and communicate them to the relevant team.
• Serve meals and drinks promptly and professionally.
• Respond to customer questions and pass on special requests to the kitchen.
• Work closely with kitchen staff and colleagues to ensure smooth service.
• Help prepare tables and maintain clean, tidy dining areas.
• Clear tables and reset them for incoming customers.
• Replenish cutlery, napkins, menus, and other service supplies.
• Follow food hygiene, allergen-awareness, and health and safety procedures.
• Handle customer payments accurately when required.
• Respond politely to customer feedback and refer complaints to a supervisor.
• Support opening, closing, and general cleaning duties.
• Help maintain consistent service standards during busy periods.
• Communicate clearly with colleagues to keep restaurant operations running smoothly.
• Carry out other reasonable duties to support the restaurant team.

Qualifications

• Previous experience in hospitality, food service, or customer service is beneficial but not essential.
• Friendly, professional, and customer-focused attitude.
• Good communication and interpersonal skills.
• Strong teamwork and organisational abilities.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail when handling orders and customer requests.
• Basic understanding of food hygiene and safe working practices.
• Reliable, punctual, and willing to learn.
• Ability to remain active and stand for extended periods during shifts.
• Flexibility to work shifts, including evenings, weekends, and bank holidays when required.

Pay: £17.00-£23.00 per hour

Expected hours: 33.0 per week

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Flexible schedule
• Free parking
• Gym membership
• Referral programme
• Sick pay

Work Location: In person