Restaurant Virtual Assistant

Job Summary:
We're filling a position for a reliable and detail-oriented Restaurant Operations Coordinator to cover the day-to-day administrative and reporting needs of a restaurant business. You'll keep the inbox in order, take care of invoicing and basic bookkeeping, look after dashboards, and help improve the restaurant's online delivery presence. Ideally, you're organized, comfortable working within an established workflow, and dependable with recurring tasks.

Key Responsibilities:

• Handle the daily inbox by answering emails, forwarding invoices, and filing messages into the correct folders
• Send invoices to suppliers and customers by email, accurately and on time
• Support basic bookkeeping, including tracking and organizing financial documents
• Improve the Uber Eats store by updating menu items, listings, and store settings
• Produce analytical reports on restaurant performance and share key insights
• Keep dashboards updated so data is current and accurate
• Check and approve staff timesheets
• Work within the established workflow and raise issues or delays early
• Adapt to a workload that shifts from day to day

Mandatory Skills:

• Proven background in administrative support or inbox management
• Familiarity with Uber Eats store management or similar delivery platforms
• Basic bookkeeping knowledge and experience with invoices
• Experience with reporting and dashboards
• Proficiency with email and productivity tools such as Gmail or Outlook, Google Workspace or Microsoft Office
• Ability to follow a given workflow and process instructions accurately
• Methodical, dependable, and self-starting
• Strong communication skills

Preferred Skills:

• Background in the restaurant, food service, or hospitality industry
• Familiarity with accounting tools such as QuickBooks, Xero, or similar software
• Experience with timesheet or payroll approval tools
• Ability to manage multiple tasks in parallel
• Comfort working with data and noticing trends or irregularities

Why Join Us:
This is a great chance to join a growing restaurant business and play a hands-on part in keeping everyday operations running smoothly. You'll work alongside a supportive team, build skills in administration, finance, and reporting, and have space to grow as the role expands.