Restoration Project Technician

Sentry Restoration is seeking an experienced Restoration Project Technician & Estimator to join our growing property restoration team. This is a hands-on field position combined with estimating responsibilities. The right candidate will perform and lead mitigation work in the field while also inspecting losses, documenting damages, developing scopes and sketches, and preparing accurate estimates using Xactimate.

This is not an office-only estimating position. The successful candidate must be comfortable performing restoration work in the field and completing the documentation and estimating required to support each project.

Primary Responsibilities

Restoration & Mitigation Field Work

· Respond to water, fire, mold and other property-damage projects.

· Perform and lead water extraction, selective demolition, cleaning, remediation and restoration activities.

· Set up, monitor and remove air movers, dehumidifiers, air scrubbers and other restoration equipment.

· Take moisture readings, perform moisture mapping and monitor drying conditions.

· Build containment and establish appropriate engineering controls and work areas.

· Document job conditions and communicate changes in scope or site conditions to management.

· Lead or assist other restoration technicians as needed.

· Maintain clean, organized and safe job sites and properly handle company equipment.

· Participate in emergency and after-hours response when required.

Inspection, Documentation & Scoping

· Inspect property losses and identify affected building materials and areas.

· Take accurate measurements, photographs, moisture readings and other required documentation.

· Create sketches of affected areas and develop appropriate scopes of work.

· Maintain complete daily job documentation, equipment records and drying documentation.

· Use MICA Mitigate or other company documentation systems to maintain accurate mitigation records, equipment logs, moisture readings, photos and daily job documentation.

Xactimate Estimating

· Prepare accurate mitigation, remediation and restoration estimates using Xactimate.

· Select appropriate Xactimate line items based on documented work and actual project conditions.

· Prepare estimates that accurately reflect labor, equipment, materials and services performed.

· Maintain supporting photographs, measurements, notes and documentation for estimates.

· Prepare estimate revisions or supplements when legitimate additional scope is documented.

· Assist management with estimate questions and insurance documentation.

· Upload and maintain documentation through XactAnalysis when required.

Customer & Project Communication

· Communicate professionally with homeowners, property representatives and other project stakeholders.

· Explain field activities and the restoration process clearly to customers.

· Communicate job conditions, additional damage and potential scope changes to Sentry management.

· Assist with insurance adjuster questions regarding documented scope and estimates when requested.

· Coordinate field activities with management, technicians and subcontractors as needed.

Required Qualifications

· Previous hands-on property restoration and mitigation experience.

· Strong working knowledge of mitigation processes, including water mitigation, structural drying, fire/smoke restoration, mold remediation, containment, demolition and restoration equipment.

· Ability to independently inspect, scope and document property losses.

· Xactimate experience and demonstrated ability to prepare restoration estimates.

· Knowledge of Symbility estimating software and MICA Mitigate is strongly preferred; ability to learn and work efficiently in both systems is expected.

· Understanding of insurance restoration documentation and estimating processes.

· Ability to take accurate measurements, create sketches and maintain detailed job documentation.

· Good computer, tablet and smartphone skills.

· Strong communication, organization and problem-solving skills.

· Ability to work independently and lead other technicians when needed.

· Valid driver's license and acceptable driving record.

· Ability to perform physical restoration work, including lifting and moving equipment and materials.

Preferred Qualifications

· 3+ years of restoration-industry experience.

· IICRC WRT certification.

· Additional IICRC certifications such as ASD or AMRT.

· MICA Mitigate experience and knowledge.

· XactAnalysis experience.

· Symbility estimating software experience and knowledge.

· Experience with water, fire and mold projects.

· Previous crew chief, lead technician or field leadership experience.

The Right Candidate

The ideal candidate is a strong restoration technician who can work independently in the field and also handle the documentation and estimating side of the job. This person should be comfortable putting on PPE, performing mitigation and demolition, setting and monitoring drying equipment, taking moisture readings, documenting the loss, developing a scope and then preparing a professional Xactimate estimate.

We are looking for someone dependable, organized and experienced who takes ownership of assigned projects and can help Sentry Restoration deliver professional field work and accurate documentation from the initial inspection through completion of the mitigation scope.

Compensation

Starting pay:Higher starting pay will be considered based on restoration and mitigation experience, Xactimate and Symbility proficiency, MICA Mitigate knowledge, certifications, field leadership experience, and the ability to independently inspect, document, scope and estimate restoration projects.

Candidates who can independently perform and lead mitigation work, maintain complete MICA Mitigate documentation, and produce complete, well-supported estimates in Xactimate and/or Symbility may qualify for higher starting compensation. Overtime and performance-based opportunities may be available based on company needs and job performance.

Schedule

· Full-time

· Monday through Friday

· Emergency/on-call rotation as required

· Occasional overtime, evenings and weekends based on emergency restoration needs

About Sentry Restoration

Sentry Restoration provides emergency water mitigation, fire and smoke restoration, mold remediation, contents services and reconstruction for residential and commercial properties throughout the Athens, Winder and Northeast Georgia area.

If you have strong restoration field experience and Xactimate estimating skills and are looking for a position where you can take ownership of both sides of the job, we would like to hear from you.

Pay: From $23.00 per hour

Expected hours: 40.0 per week

Benefits:

• Opportunities for advancement
• Paid time off
• Safety equipment provided

Work Location: In person