ReStore Manager

POSITION DESCRIPTION:

This position is responsible for the day-to-day operations of Cedar Valley Habitat for Humanity’s ReStore. The ReStore is a retail business that sells donated, reclaimed, and purchased building materials, appliances, furniture, and tools at discounted prices to generate revenue to support CVHFH in its mission of building homes, communities, and hope. The ReStore Manager is responsible for the overall business performance of the ReStore with priority responsibilities on the acquisition, marketing, and sale of quality donated building materials of a volume necessary to achieve sales targets; the planning and execution of an effective and efficient receiving process; and HR duties such as hiring, training, and supervision of volunteers and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Operational

· Promote donations, drive sales and profits of the ReStore to provide sustainable funding to support Cedar Valley Habitat for Humanity’s mission.

· Implement strategies to achieve the goals and objectives identified in the affiliate’s Strategic Plan.

· Work with affiliate staff to develop marketing and advertising programs to build ReStore’s visibility in the community.

· Establish and maintain relationships with potential and existing donors, including contractors, suppliers, individuals, businesses, community, and church groups to increase quality and quantity of merchandise donations.

· Establish, implement, and review policies and procedures for the safe, secure, and high-quality performance of all aspects of ReStore activities.

· Oversee inventory management and ordering of purchased product.

· Oversee the effective merchandising of the floor, maximizing available display space and use inventory control and pricing to ensure appropriate turnover of merchandise.

· Oversee scheduling of all store activities including staff schedules, volunteer schedules, and other special events.

· Ensure that all areas of the store, restrooms, and warehouse are clean and safe.

· Develop relationships with other area ReStore managers to identify “best practices” and programs that are mutually beneficial.

· Attend and participate in ReStore-related training opportunities.

· Hire and train ReStore staff; establish annual performance goals for each and monitor performance results, formally reporting results at least annually.

· Participate in long-range planning and visioning.

· Other duties as assigned by the Executive Director.

Volunteer Management

· Work in partnership with affiliate staff to recruit, train, and engage volunteers in meaningful ways.

· Guide and assist volunteers in their work, understanding that each is an individual with different capabilities.

· Train new volunteers and staff to deliver a high quality, consistent customer service experience in the ReStore and ensure issues are professionally resolved and reported in a timely manner.

· Provide direction and supervision for ReStore volunteers, including community service volunteers.

· Identify “sweat equity” opportunities for partner families.

· Serve on the ReStore Committee and assist in its responsibility to aid the operation and manage the fiscal health of the ReStore.

· Maintain a climate which attracts, retains, and motivates volunteers and staff.

Finance and Administration

· Ensure compliance with all financial reporting practices: reconciling of daily sales and the daily closing out of all financial transactions.

· Develop and enforce pricing policy and processes for store merchandise. Review and adjust pricing as necessary for changing market conditions.

· Work in conjunction with the Executive Director and Finance Committee to develop and maintain operations within the annual operating budget and recommend capital expenditures.

· Track sales data to determine categories with high to low volume and adjust procurement strategies to meet customer demand.

· Approve, ensure accurate coding, and submit payable invoices on a timely basis to Finance Director.

Reporting and Communication

· Create a written monthly report of sales activities, expenses, volunteer hours, and outreach efforts to provide a snapshot of the current state of the ReStore.

· Work closely with the volunteer coordinator, to coordinate weekly and monthly schedules as well as long-term planning for volunteer needs.

· Coordinate with Development Director and Construction Director on in-kind donation requests from area contractors, suppliers, and businesses.

· Participate in department report out at Finance Committee meetings and Board meetings.

· Ensure that the Executive Director is informed on a regular basis of progress and challenges.

REQUIREMENTS/QUALIFICATIONS:

• Bachelor’s degree preferred.
• A minimum of five years in retail management or other relevant management experience.
• Cursory knowledge of building materials preferred.
• Must be able to work a Tuesday through Saturday schedule with some flexibility. Some evening hours may be required for special events.
• Demonstrated knowledge in retail operations, business management, financial reports, purchasing, sales, marketing, re-sale/salvage, and environmental areas.
• Knowledge of labor relations policies, guidelines, other federal, state, and local laws.
• Demonstrated ability in training, managing, leading, and developing people.
• Must be accurate and detail oriented, possess strong organizational and time management skills and the ability to prioritize complex projects in a fast-paced environment with numerous deadlines and pressures.
• Must have working knowledge of Microsoft Office and point of sale software.
• Flexibility to adapt to changing work environment.

· Excellent verbal and written communication skills.

• Ability to work independently as well as collaboratively and effectively with and among diverse populations and personalities.
• Physical ability to perform tasks, including lifting up to 75 pounds with assistance, and standing for long periods at a time.

· Valid driver’s license and acceptable driving record.

· Commitment to Habitat for Humanity’s mission, vision, and principles.

To apply, please send cover letter and resume to [email protected]

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Ability to Relocate:

• Cedar Rapids, IA 52401: Relocate before starting work (Required)

Work Location: In person