Retail Account Representative - Virtual Process | Lipa, Batangas

Customer Service Representative – Retail Account | Lipa, Batangas

Metacom Careers is hiring Customer Service Representatives for a Retail Account in Lipa. This is an opportunity for applicants with no BPO or prior work experience required, offering a ₱21-30k salary package.

Job Details

• Position: Customer Service Representative
• Account Type: Retail
• Location: Lipa
• Salary Package: ₱21,000 to ₱30,000
• Experience: No BPO experience required
• Education: High School Graduate (old curriculum)

Responsibilities

• Assist customers with retail-related inquiries and concerns
• Provide accurate information about products and services
• Handle customer requests and account concerns
• Assist with orders, returns, exchanges, and other customer needs
• Resolve concerns professionally and efficiently
• Maintain accurate customer information and interaction records
• Escalate complex concerns when necessary

Qualifications

• High School Graduate (old curriculum)
• No BPO experience required
• No prior work experience required
• Good communication and customer service skills
• Basic computer skills
• Strong listening and problem-solving skills
• Willing to work in Lipa

Benefits

• HMO from Day 1
• Paid training
• Paid leave credits
• 13th Month Pay
• Government-mandated benefits
• Employee recognition programs

Why Join Metacom Careers

• No experience needed — beginner-friendly entry point into BPO
• Paid, structured training before handling live calls
• Clear path to Team Lead, QA, or Trainer roles
• Stable, high-demand position

Apply Now — Start your Customer Service Representative career with Metacom Careers today.

Pay: Php21,000.00 - Php30,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person