Retail and Ecommerce Manager

Responsibilities

• Manage and oversee sales activities across retail stores and e-commerce platforms.
• Develop comprehensive end-to-end strategic and operational e-commerce plans.
• Manage and monitor end-to-end operations across platforms, including Shopee and TikTok Shop.
• Develop and implement comprehensive online marketing strategies.
• Develop strategies to increase traffic and optimize advertising performance.
• Develop strategies to increase customer acquisition, transactions, and sales revenue.
• Manage and evaluate the performance of the Retail & E-Commerce team.
• Evaluate sales strategies and provide improvement recommendations based on data and market conditions.

Requirements

• Minimum Bachelor’s degree in Marketing, Communications, or a related field.
• Fluent in English; Mandarin proficiency is an advantage.
• Minimum 3 years of experience in retail operations. Candidates with experience in the mobile phone industry are preferred.
• Strong skills in copywriting, data analysis, and administrative tasks, with the ability to maintain a positive team atmosphere.
• Proven experience as a Supervisor or Manager handling Shopee, TikTok Shop, or other e-commerce platforms.
• Good understanding of advertising policies and operational processes across various e-commerce platforms.