Retail and Experience Associate

About Us

We are a one-of-a-kind DIY experience bar in Frisco,TX, where customers can unleash their creativity by making custom charm jewelry, scented candles, and body butter. Our interactive workshops provide a fun, hands-on experience, and we are looking for passionate, customer-focused Experience Instructors to lead these sessions. Yourgllow.com

Job Overview

As an DIY/ Experience Instructor, you will guide guests through the creative process, ensuring they have an engaging and memorable time while crafting their custom jewelry, candles, and body butter. You will be responsible for delivering top-tier customer service, educating customers on techniques and materials, and maintaining a lively and welcoming environment.

Responsibilities

• Lead hands-on workshops for charm jewelry, candle making, and body butter creation.
• Educate guests on techniques, materials, and customization options.
• Provide exceptional customer service, ensuring an enjoyable and interactive experience.
• Assist customers in selecting charms, fragrances, essential oils, and other materials.
• Set up and clean up workstations before and after each session.
• Maintain inventory levels and restock supplies as needed.
• Ensure all safety guidelines are followed, especially for candle-making and body butter workshops.
• Engage with customers in a friendly, professional manner, answering any questions they may have.

Qualifications

• Previous experience in teaching, crafting, retail, or hospitality is a plus.
• Outgoing, enthusiastic personality with excellent communication skills.
• Ability to multitask and manage group activities effectively.
• Strong attention to detail and organizational skills.
• Comfortable working in a fast-paced, hands-on environment.
• Passion for creativity, DIY projects, and customer engagement.
• Must be able to stand for extended periods and lift up to 25 lbs.

Perks & Benefits

• Fun and creative work environment.
• Employee discounts on products and experiences.
• Opportunities for growth within the company.
• Flexible scheduling.

Pay: $13.50 - $14.50 per hour

Benefits:

• Employee discount

Work Location: In person